Michael Raditya Email and Phone Number

April 2022 - NowAssigned to Strategic Management Directorate- Join Taskforce for Indonesia's Travel & Tourism Development Index by World Economic Forum (WEF)- Join Taskforce for Indeks Pembangunan Kepariwisataan Nasional (IPKN)

- Establish PMO roles for one of the projects in collaboration with one of Indonesia's Bank- Coordinate more than 30 People with different roles (IT - Product - Etc) from a different continent

Analyze new or enhanced Business Process system Proposals from all Directorates in BFI Finance. •Work as a team in Agile methodology with Scrum Framework•Create a to z Internal User assistance including Project Document (BRD/SRF), Vendor Screening, UAT, PAT, Report, Training, and etc.Several Projects have been assisted : o New Tele Software for Collection (In Partnership with Int. Vendor) o New KYC Tools, analyze Customers in Real-Time o New Omni Channel, Screen International Vendors Offerings o New Customer Mobile Application, Conduct Customer Survey to gain insight from the customer perspective o New Sales Management System, enhance Agent recruit & maintain processo Enrichment Database & Bank Account Validation, support for BFI Operation

Support Project Implementation in several branches as follows:Implemented LBP Project at Tangerang Branch with 5 Supporting Branch Implemented Project with NDM at Cirebon 3 Branch Implemented First Learning Project at Serpong Branch