Michael Rangel Email and Phone Number
Michael Rangel work email
- Valid
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Michael Rangel personal email
Dedicated and results-driven professional with a proven track record in service desk management and service delivery. With a background in both law firms and IT service management, I bring a unique blend of expertise to optimize operational efficiency and client satisfaction.My experience encompasses leading service desk teams, implementing robust ITIL frameworks, and driving continuous improvement initiatives. I thrive in fast-paced environments, leveraging my strong communication skills to collaborate cross-functionally and deliver seamless service experiences.
Strategic Technology Solutions, Llc
View- Website:
- stspartner.com
- Employees:
- 10
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Service Desk ManagerStrategic Technology Solutions, Llc Mar 2021 - PresentRemote
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Service Desk LeadStrategic Technology Solutions, Llc Apr 2019 - Apr 2021
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It Engineer ConsultantStrategic Technology Solutions, Llc Apr 2018 - Apr 2019Torrance, California
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Desktop Support AnalystKbrwyle Dec 2014 - Apr 2018El Segundo, CaAssist over 4500 users from many remote locations with various login, access, and connection issues.Create and close service desk tickets according to team SLAs. Asset logging, maintenance, and distribution to users. Responsible for 30 VIP users, including CEO, CIO, and CFO locally at main corporate office and finding resolutions with priority.Supporting groups such as NASA, DoD, Navy, Air Force with access to Wyle Information System Applications. Projects include user migration from XP to 7, mobile email apps migration, migration of users from one network/domain to another, distribution of RSA tokens to users, company-wide. Provide local support with the infrastructure team maintaining small data centers at 6 sites. -
Assistant Manager Of Operations - Technology Dept. (Tech Depot)Office Depot Jun 2010 - Dec 2014Oversee the operations of the technology department.Communicate to the Tech Depot Services technicians about customer orders, and managing installation or repair issues.Hold weekly conference calls with the district regarding sales, training, new products, and performance. Running the day-to-day operations in the absence of the Store Manager.Manage the technology department along with four associates.Monitor sales goals, services provided by associates, and customer service metrics on sales floor.Maintain record of services, resolve issues with customer complaints, providing leadership traits by managing a team that provides excellent customer service in the technology field.Meeting store quota of technology sales and reporting directly to Store Manager.Maintained a safe, secure environment with regards to customer data and information integrity.
Michael Rangel Skills
Michael Rangel Education Details
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Mary Star Of The Sea High SchoolGeneral Studies -
Business Administration
Frequently Asked Questions about Michael Rangel
What company does Michael Rangel work for?
Michael Rangel works for Strategic Technology Solutions, Llc
What is Michael Rangel's role at the current company?
Michael Rangel's current role is Service Desk Manager at Strategic Technology Solutions, LLC.
What is Michael Rangel's email address?
Michael Rangel's email address is mi****@****yle.com
What schools did Michael Rangel attend?
Michael Rangel attended Mary Star Of The Sea High School, Long Beach City College.
What are some of Michael Rangel's interests?
Michael Rangel has interest in Children, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Michael Rangel known for?
Michael Rangel has skills like Microsoft Office, Customer Service, Servers, Troubleshooting, Leadership, Active Directory, Vmware, Operating Systems, Team Leadership, Outlook, Time Management, Networking.
Who are Michael Rangel's colleagues?
Michael Rangel's colleagues are Mario Rangel, William Gorham, April S., Chris Romano, Eduardo L., 💻 Markanthony V., Brandon Limpert.
Not the Michael Rangel you were looking for?
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Michael Rangel
Miami, Fl4banknovo.com, gmail.com, novonordisk.com, mdrangel.com2 +130560XXXXX
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Michael Rangel
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Michael Rangel
Senior Talent Acquisition Specialist At Viking Corp Inc.Grand Rapids Metropolitan Area -
Michael Rangel
Senior Executive Vice President Of Training, Exeutive Protection And InvestigationsBeaumont, Ca2gmail.com, jpmorgan.com2 +131086XXXXX
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