Michael Rasch Email and Phone Number

Van Cleef & Arpels is a High Jewelry Maison established in Place Vendôme in Paris since 1906.• Assist Boutique Director in executing strategic initiatives to deliver the planned annual sales goals.• Lead, motivate & drive team to meet their sales goals and exceed expectations for customer service. Assist in administering mid-year and final reviews for team members.• Support in monitoring and measuring store performance, provide corporate with an understanding of… Show more Van Cleef & Arpels is a High Jewelry Maison established in Place Vendôme in Paris since 1906.• Assist Boutique Director in executing strategic initiatives to deliver the planned annual sales goals.• Lead, motivate & drive team to meet their sales goals and exceed expectations for customer service. Assist in administering mid-year and final reviews for team members.• Support in monitoring and measuring store performance, provide corporate with an understanding of boutique issues, performance results, challenges and action plans for improvement.• Assist in leading a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client.• Manage the boutique operations and maintain proper stock levels to handle business needs.• Ensure associates deliver goals for CRM data capture, monthly client opportunities and collaborate on the development of strategic customer retention.• Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations.• Ensure company policies & procedures are communicated properly and followed by staff.• Manage store opening and closing procedures, manage staff work schedules that ensure appropriate store coverage to meet the needs of the business and update etime/submit etime for payroll.• Develop staff through clear communication, goal setting and regular coaching opportunities. Timepiece specialist for boutique and provide trainings on novelties and continuous training on our timepiece collections. Show less

Jaeger-LeCoultre is a Swiss luxury watch & clock manufacturer founded by Antoine LeCoultre in 1833. • Top sales associate for the boutique.• Assisted clients with service needs while maintaining the brand’s high standards.• Cultivated strong client relationships.• Assisted with inventory and special projects as needed.• Complied with all company and store operational policies and procedures.

True to the spirit of the masterpieces signed Breguet, Blancpain, Glashütte Original, Jaquet Droz and OMEGA, Tourbillon constitutes the Haute Horlogerie distribution network for all the Swatch Group’s prestige brands.• Assisted Boutique Director in ensuring the achievement of the boutique sales goals.• Brought positive recognition to Tourbillon Boutique and its brands through effective communication, professionalism and in-depth brand knowledge.• Contributed sales for the… Show more True to the spirit of the masterpieces signed Breguet, Blancpain, Glashütte Original, Jaquet Droz and OMEGA, Tourbillon constitutes the Haute Horlogerie distribution network for all the Swatch Group’s prestige brands.• Assisted Boutique Director in ensuring the achievement of the boutique sales goals.• Brought positive recognition to Tourbillon Boutique and its brands through effective communication, professionalism and in-depth brand knowledge.• Contributed sales for the boutique and provide outstanding client service.• Assisted in the development of boutique events to grow a local client base.• Worked with Beverly Hills Conference & Visitors Bureau and local tour agencies to capture international clients.• Supported Boutique Director in the operational effective management of the boutique, in compliance with internal policies and procedures.• Developed and executed reward, recognition and motivational programs for boutique employees.• Fostered a positive working environment that encourages mutual respect and team work. Show less

Beverly Hills Chamber of Commerce, with its committees, councils, staff and valuable members - work with city officials, local businesses and the community at large to promote the local economy. • Managed marketing budget to achieve advertising revenue goals set by the Board of Directors. • Developed marketing, advertising, promotion and communications strategies to promote the Chamber’s brand. • Designed Chamber marketing collateral, managed website, participated in all… Show more Beverly Hills Chamber of Commerce, with its committees, councils, staff and valuable members - work with city officials, local businesses and the community at large to promote the local economy. • Managed marketing budget to achieve advertising revenue goals set by the Board of Directors. • Developed marketing, advertising, promotion and communications strategies to promote the Chamber’s brand. • Designed Chamber marketing collateral, managed website, participated in all aspects of organizational communications, and assisted with promoting Chamber of Commerce events. • Project manager for Beverly Hills: The Guide magazine publication. • Drafted event press releases and speeches for Chamber President and Executive Director.• Maintained Chamber database for continued data accuracy. Show less

Celluphone, America’s premier master agent to the independent retailers in the wireless industry. • Supported sales team with development of marketing collateral to inform clients on monthly promotions.• Managed the communications for five independent retail markets.• Managed company website with updated changes and new promotions.

Michigan Economic Developer’s Association is a leading organization that provides education, networking and advocacy on behalf of Michigan’s economic development.• Maintained organization's website.• Created event programs, brochures and marketing collateral.• Provided administration assistance to the Executive Director.