Michael Reasoner Email & Phone Number

Columbus, Oh, Us

Temple, Texas, Us

- Performing manual backend API validation testing using Postman- Manual UI/UX testing using an exploratory and charter testing approach- Bug reporting in Jira - Test case management and tracking using DrivT- Collaboration with an Agile and international team

Wyoming , Us

The tests are created in JavaScript and WDIO using VSCodeThe main tests are within the "createAnOrder.e3e.js" file.Functions and many variables are stored in the "page.js" file.https://github.com/MrUnreasonable/hm08-qa-us

Wyoming , Us

This project is designed to to test various Api's within the Urban Grocers server. Get, Post, Put and Delete Api's are tested. Documentation for the API's is on Swagger There is a test file for each api. Within that file are two tests, one for testing the response code and one for checking if the response body is correct.https://github.com/MrUnreasonable/hm07-qa-us

The Columbus Market that I was managing was shut down and therefore I was laid off. Now Superpedestrian no longer operates in the United States.In the time that I was job searching I dove deeper into the world of 3D Printing and CAD Design, I also started my own web store and started selling my own prints from designs I created.

Cambridge, Ma, Us

Operations manager for the Columbus Micro Mobility market with Superpedestrian.Handled all operation responsibilities, ranging from managing employees to meeting with city officials to improve regulations for Micro Mobility operators in the central Columbus area.

San Francisco, Ca, Us

Denver, Co, Us

Responsible for bike assembly and related processes including Quality Control & Troubleshooting, Shipping & Receiving, Warranty, Customer Service, and documentation of processes & procedures. Demo Manager responsible for maintenance of the Demo Fleet, and Demo Events planning, logistics and execution. Partner with Marketing Manager to enhance bicycles’ packaging establishing greater brand recognition.

While traveling for Orbea Covid started. Due to this contract was ended took this time to move back to Ohio and take care of my elderly parents

Mallabia, Vizcaya, Es

Responsible for managing and maintaining a 16 bikes fleet. Demo Manager responsible for planning, logistics and execution of Demo events, and Dealers visits and customized clinics.

Tempe, Arizona, Us

E-Bike Demo Tech Representative covering all the United States territory, with emphasis on the West coast due to density of dealers in this area. Responsible for the maintenance of a 16 E-Bikes fleet, demo van, and trailer. Responsible for planning and coordinating with Dealers and Demo Event Coordinators to ensure Demo Events’ success and customer satisfaction, as well as meeting company’s marketing goals.

Tempe, Arizona, Us

Assembly Specialist responsible for assembling all necessary parts to ship out a bicycle and packing and shipping of the bicycles. Quality Control Specialist responsible for quality control inspecting frame shipments and repairing frames as necessary, and ensuring components met engineering specs. Pro Builder responsible for building all bicycle prototypes, and Pivot’s athletes race bikes

Waterloo, Wi, Us

Implemented Trek Certified methods in the service department Assembled complete service team by hiring and training all service staff Monitor service team’s quality of service repairs and bicycle building. Ensure service staff is effectively assigned to service area specific responsibilities to best leverage their skills and strengths Provide high quality customer service by diagnosing service bikes and recommending the best plan of action for resolution, ensuring customer’s understanding of the needed repairs, and communicating any unforeseen encountered service issues and service order completion in a timely manner.Managed consumer facing events on Trek’s behalf such as store part in Pelotonia

Waterloo, Wi, Us

Performed service orders with the highest quality to ensure customer satisfactionImplemented multiple District Manager service center improvement suggestionsAdvised on bike repairs check-in process, directly supporting the Service LeadSupported transition activities associated with the acquisition of Trek Bicycle Store of Columbus by Trek Bicycle Corporation.

Columbus, Ohio, Us

Completed service orders Assisted junior mechanicsChecked-in bikes and wrote service ordersLead all activities for Pelotonia charity event

Bowling Green, Oh, Us

Maintained the bicycle fleet for the BGSU Orange Bike programKept inventory of all the bikes and toolsTransitioned the program from a bike share to a rental fleet

Qa Engineer

Bachelor'S Of Art, 3D Art/Animation With Minor In Entrepreneurship

Education record