Michael Reiff Email & Phone Number

White Plains, Ny, Us

In addition to continuing all previously mentioned duties, responsible for enhancing the established project management methodology, researching new project management tools, and solving some long-termed gaps in the process. Key Accomplishments:• Worked with international sales and support offices closely to prioritize project scope and long-term plans• Developed successful new stakeholder management and needs-prioritizations tools for our work management system• Expanded project management methodology to include DevOps elements for cloud products

White Plains, Ny, Us

Introduced portfolio management processes into the existing project management processes to support multiple product teams.Key Accomplishments:• Developed portfolio management tools and processes to support project and product planning • Managed or assisted with management of multiple projects and releases annually based on a $5M budget providing $50M in annual revenue.• Supported seven product managers in planning and managing projects for twelve products• Responsible for training and auditing of methodology processes to over sixty staff members worldwide in three development offices and over a dozen sales and support offices• Product Manager for work management system; responsible for management and advancement of internal product and project management tools• Adapted project methodology to support web products

White Plains, Ny, Us

Developed a project management methodology for standardizing planning, project controls and quality improvement. Responsible for project management for five products each with at least three releases annually.Key Accomplishments:• Developed Product Development focused Project Management Methodology, based in PDLC, SDLC and a hybrid of traditional and scrum processes• Developed standardized set of project planning and management processes and tools to support the methodology and encourage process improvement• Trained Product Managers, Project Coordinators, Developers, QA Techs, and Documentation and Training Specialist and then monitored and enforced adherence to use of Project Management Methodology• Assess project risks, analyze potential impacts on clients and stakeholders, and deliver plans which meet business objectives and provide high return-on-investment value. • Developed a project information portal to consolidate project and product-related information for management and stakeholders• Coordinated customer Beta test programs and Advisory Groups

New York, Ny, Us

Joined iHeartMedia project management office to manage a new cloud-based product development project to support major studio and real estate initiatives. (RCS is a wholly-owned subsidiary of iHeartMedia)- Release Train Engineer: managing release and deployment processes for $10M annual product development budget encompassing multiple projects and releases- Scrum Master for two product development teams for the Sound+ cloud-based radio automation products- Assist project leadership and business analysis in radio technology and product knowledge- Jira Administrator for iHeartMedia IT department- Responsible for standardizing project metrics, process and workflows, and sprint and project meetings for PMO to provide consistent management reports, identify areas to improve business processes and develop consistency across projects.Also responsible for as part of the PMO:- Jira Administrator- Developing standardized metrics and reporting for Project Management Office- Developing standardized development workflows and processes- Improving the Sprint Planning and Review cycle- Finding opportunities for efficiency and quality through consistent, repeatable and easy-to-understand processes and procedures- Improving the project approval and initiation process with Business Relationship Management officeRCS is a wholly owned subsidiary of iHeartMedia.

Omaha, Ne, Us

Plan and manage cross-functional project teams to accomplish tasks on time and on budget within industry-leading online brokerage firm. Assess project risks, analyze potential impacts on clients and associates, and deliver plans which meet business objectives and provide high return-on-investment value. Mentor colleagues and teams to improve skills in project management.Key Accomplishments:• Consistently executed projects as required to meet company and business objectives.• Coordinated development of project management methodology and lifecycle, including creation of a standardized set of processes, procedures, and tools.• Developed project quality evaluation reporting process.• Managed 45,000-client acquisition (JB Oxford & Company) project spanning four months.

Chicago, Illinois, Us

Consulted with, advised, and trained over 20 project managers on research, initiation, planning, execution, control, and progress of projects. Simultaneously coordinated up to 12 projects, ensuring effective communication, management and resolving potential resource and schedule conflicts.Key Accomplishments:• Coordinated the redesign of the bank’s project management methodology, processes, and tools.• Redesigned and executed department and lifecycle training program to support project management protocols.

Columbus, Ga, Us

Directed research, development, marketing, management, and review of multiple merchant payment acceptance and risk management solutions. Developed and managed multiple vendor and internal business unit relationships. Acted as internal expert resource, providing product support, education, and industry knowledge to First National Bank management and employees.Key Accomplishments:• Simultaneously managed multiple projects to average at least three new product releases each year while managing over 10 products in five different product lines, including Electronic Funds Transfer (EFT), Check Acceptance, Automated Clearing House (ACH), PC Card Processing and Smart Cards (several products are still sold and supported today).• Developed first version of product development methodology, processes, procedures, and toolkit.• Represented company at trade shows and conferences and through membership in NACHA Electronic Check Council. Delivered presentation on Electronic Check Conversion at Midwest Payments Exchange product show.

Marketed and promoted semi-professional soccer team in Omaha community. Directed ticket sales to individuals, businesses, and groups. Managed media relations, advertising, and team and apparel merchandising. Coordinated team activities with USISL league representatives. Designed team publications, including media guides, game-day programs, and inserts. Purchased advertising time, designed print ads, and wrote press releases, radio spots, and television commercial copy.Key Accomplishments:• Grew season ticket and group ticket sales to more than $50,000, with more than 500 season tickets sold. Negotiated sponsorships (with more than $60,000 in revenue) from 30 businesses.

Supported development and management of IBM product line, including sales support for national sales force, inventory analysis, product ordering and tracking, management of returns, and successful resolution of customer service issues. Assisted with IBM Authorized Assembly Program and managing the IBM commercial desktop line.Key Accomplishments:• Managed IBM Network Printer product line and two project rollouts that netted over $4 Million in revenue• Developed a daily shipment tracking methodology which improved our ability to report on order fulfillment status to our sales force.

B.S., Journalism/Business

Certification, Project Management

Education record