● Solution Design and Strategy for Salesforce and Vonage Practice Efforts● Managing 3 teams totaling 12 personnel, FTEs and Contractors● Manages multiple teams of Business Analysts, Project Managers, and Technical Engineers● Providing Strategic Direction for Vonage and Salesforce Clients● Designed and Configured Vonage and Salesforce Solutions to support Client Business Needs● In addition to and in support of the Agile Model, I led and supported a Rapid Application Design and Development approach to leverage the Lean Six Sigma Analysis to ensure that the correct solution was being developed to meet the business needs.● Improving MTTR for Incidents by use of machine learning and advanced analytics● Incorporating a transparent delivery methodology and process to ensure that robust,effective solutions are implemented● Developing detailed project schedules, project estimates, resource plans, and status reports; tracking key project milestones and adjusting project plans and/or resources to meet needs of customers. ● Initiating, planning, executing, and controlling project efforts utilizing technological solutions. ● Establishing and implementing project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations. ● Developing and executing management plans for time, cost, scope, quality, communications, risk, human resources, procurement, and integration. Is responsible for targeting audience for delivery of the communication plans to Business Owner, sponsor, development, operations, finance, and various other IT groups. ● Translating project requirements into project objectives and tasks.

● Solution Design and Strategy for Salesforce and Vonage Practice Efforts● Managing 3 teams totaling 12 personnel, FTEs and Contractors● Manages multiple teams of Business Analysts, Project Managers, and Technical Engineers● Providing Strategic Direction for Vonage and Salesforce Clients● Designed and Configured Vonage and Salesforce Solutions to support Client Business Needs● In addition to and in support of the Agile Model, I led and supported a Rapid Application Design and Development approach to leverage the Lean Six Sigma Analysis to ensure that the correct solution was being developed to meet the business needs.● Improving MTTR for Incidents by use of machine learning and advanced analytics● Incorporating a transparent delivery methodology and process to ensure that robust,effective solutions are implemented● Developing detailed project schedules, project estimates, resource plans, and status reports; tracking key project milestones and adjusting project plans and/or resources to meet needs of customers. ● Initiating, planning, executing, and controlling project efforts utilizing technological solutions. ● Establishing and implementing project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations. ● Developing and executing management plans for time, cost, scope, quality, communications, risk, human resources, procurement, and integration. Is responsible for targeting audience for delivery of the communication plans to Business Owner, sponsor, development, operations, finance, and various other IT groups. ● Translating project requirements into project objectives and tasks.

● Solution Design and Strategy for Service Assurance Technology in Cox Communications● Managing 4 teams totaling 35 personnel, FTEs and Contractors● Managing a yearly budget of ~$12M● Manages multiple teams of Business Analysts, Project Managers, and Technical Engineers● Providing Strategic Direction for Service Assurance Technology to support the National Operations Center and transform from a Surveillance NOC to an Incident Command NOC● Designed and Developed key automation technologies to generate significant free capacity in the Service Assurance Analyst space to allow Service Assurance to develop a NOC As A Software (NaaS) Service● Developed key technologies to support the NOC As A Service (NaaS) Product Offering within Cox● Developing key analytics technologies in the Service Assurance Space to improve and reduce operational expenses● Developing detailed project schedules, project estimates, resource plans, and status reports; tracking key project milestones and adjusting project plans and/or resources to meet needs of customers. ● Initiating, planning, executing, and controlling project efforts utilizing technological solutions. ● Establishing and implementing project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations. ● Developing and executing management plans for time, cost, scope, quality, communications, risk, human resources, procurement and integration. Is responsible for targeting audience for delivery of the communication plans to Business Owner, sponsor, development, operations, finance, and various other IT groups. ● Translating project requirements into project objectives and tasks.

Technology Director for Service Assurance Cox Communications responsible for the application development supporting the Service Assurance Tools utilized to monitor the Cox Communications Customer Network.

Senior Manager of the Service Assurance Development Team responsible for the IBM Tivoli and HP Monitoring Management Platforms.

Strategic Technical Consulting - transitioning business thought to business action via technical solutions.

• Providing Program/ Project leadership and guidance to program/project staff• Providing Project Management and Program Management to the technical projects, per PMBOK• Providing Solution Architecture Leadership for projects and clients, including the development of complex solutions to support business needs• Conducting Project/Program Audits of the Atlanta Branch Projects• Developing detailed project schedules, project estimates, resource plans, and status reports; tracking key project milestones and adjusting project plans and/or resources to meet needs of customers. • Developing detailed project schedules, project estimates, resource plans to support Request for Proposal (RFP) responses• Managing Vendor relations and contracts• Managing Contract Staffing needs• Managing Sales Pipeline• Providing Risk Management Oversight to all projects and branch operations

• Developing detailed project schedules, project estimates, resource plans, and status reports; tracking key project milestones and adjusting project plans and/or resources to meet needs of customers. • Initiating, planning, executing, and controlling project efforts utilizing technological solutions. • Establishing and implementing project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations. • Developing and executing management plans for time, cost, scope, quality, communications, risk, human resources, procurement and integration. Is responsible for targeting audience for delivery of the communication plans to Business Owner, sponsor, development, operations, finance, and various other IT groups.

Senior Partner responsible for Project Management and Systems Integration Departments

As the Service Vice President Mr. Rice was responsible for:• Provides Project Management and Program Management to the technical projects• Project Portfolio Management (+13M/yr)• Service Contract Negotiation and Vendor Management ($2.8M is Service Contracts per year)• Provides architectural leadership and guidance to architectural staff on the technical projects• Conducts Technical Audits of the Horizon Software Projects• Departmental Process Reengineering and Process Management• Client Project Management and Process Reengineering In the capacity listed above, Mr. Rice was able to successfully manage the Horizon Services Project Portfolio, develop a Project Management Office, and complete the reengineering of the Services department to increase the overall efficiency. Within this reengineering aspect, Mr. Rice assisted Horizon Software in the adaptation of using Contract resources to manage peak and valley staffing demands. This change in process and approach was able to generate significant cost savings for the department and company. Upon completion of the reengineering process for the department, the profitability of the department increased by $1.1M in the first year.

Responsibilities Included:• Provides architectural leadership and guidance to architectural staff on the technical projects• Provides Project Management and Program Management to the technical projects, per PMBOK• Conducts Technical Audits of the SCM Projects• Supports SCM projects by providing architectural staff and resources for the projects• Manages staff of 60 personnel• Program Portfolio Management: up to $1.5 Billion• Sub-Contract Negotiation and Vendor Management ($25M is Service Contracts per year)• Software Licensing Procurement and Management (non-IBM products)• RFP Development and Delivery (+$200M per year in RFP Responses)• Program Executive for Three (3) Major DOD Projects: 65+ Staff / 25+ Million per year

Energy Sector Senior Manager– Responsible for managing the Energy Sector Technical Projects. Responsibilities Included:• Provides architectural leadership and guidance to architectural staff on the technical projects• Provides Project Management and Program Management to the technical projects, per PMBOK• Conducts Technical Audits of the Projects• Manages staff of 25 personnel• Program Portfolio Management: up to $35 Million• RFP Development and Delivery • Technical Program Manager for Four (4) Major Energy Projects: 25+ Staff / 10+ Million per year

Portal/Content/Document Manager Project Manager / Chief Solution Architect for a major energy corporation responsible for developing an Enterprise Documentation Management Portal Solution. Project Manager/Chief Solution Architect for a major HealthCare Provider to develop a Server Consolidation Analysis and Recommendation. Technical Project Manager /Chief Solution Architect for a Not-For-Profit Humanitarian Organization required to develop a Client Relation Management System to support the charitable donations from the clientele, the distribution of the funds to 25 global locations.

Responsible for Custom Design, Development and Implementation of client specified solutions.• Oracle Financials Implementation responsible for overall technical designs, Database Architecture, Systems Architecture, Operations Architecture and full Systems Administration• Technology: Oracle, Solaris, HPUX, AIX, Windows• Design: System Modeling, Database Modeling (using ERWin and Oracle Designer), Data Migration• Development: Oracle Forms, VBA, C++