Michael Rickman Email & Phone Number

Taylor, Michigan, United States

• Executing performance management via leading one-on-one and team meetings, providing ongoing coaching and feedback, completing monthly, quarterly, and annual performance evaluations, and implementing disciplinary/corrective action. • Analyzing key performance indicators (KPIs) including but not limited to labor efficiency, labor hours, detail efficiency, sublet (third-party vendor) costs, overtime, and parts spend; utilize analyses to develop strategic countermeasure to improve… Show more • Executing performance management via leading one-on-one and team meetings, providing ongoing coaching and feedback, completing monthly, quarterly, and annual performance evaluations, and implementing disciplinary/corrective action. • Analyzing key performance indicators (KPIs) including but not limited to labor efficiency, labor hours, detail efficiency, sublet (third-party vendor) costs, overtime, and parts spend; utilize analyses to develop strategic countermeasure to improve performance, profitability, and drive cost savings. • Partnering with the Mechanics Operations Manager and three team leaders to develop and execute strategic monthly production plans. • Collaborating with Advanced Auto Parts, a third-party consultant, to procure parts for vehicle reconditioning; lead meetings to negotiate part cost and review trends and procurement location. • Lead weekly inspections and safety audits to ensure compliance with internal and external (i.e., OSHA) policies, regulations, and procedures. Show less

Wayne, Michigan, United States

I'm an Experienced branch manager that excels in developing team members that surpass goals and providing coworkers with a path for advancement. Successful in giving solutions to everyday problems from customers while delivering top-tier customer service. I am skilled in Microsoft Suite, strategic sales, team building, team sales. Coaching.

Troy, Michigan

I help companies with their information management challenges. These days companies are bombarded with information in many formats like paper, email, fax or websites. We have been successful in helping organizations manage this vast amount of information by organizing it into simple solutions. Also providing security solutions to keep malicious information, such as malware, ransomware and spam from effecting day to day operations.

Farmington, Michigan

Helping clients optimize current accounts. Educating customers on new tools that may help them attain their goals. Making sure all accounts reach their optimal levels of performance.

Southfield, Michigan

Working with clients finding out their needs to make sure the program fits their businesses' needs and helps their business grow. Also taking and setting up payments to make sure they did not lose their advertising due past due amounts.

Detroit Michigan

Upheld 100,000 square foot warehouse Learned how to prioritize tasks Managed three person teamHandled jobs from landscaping to floor waxingManage recycling project for Dan Gilbert Properties

Dearborn, Michigan

Worked in store for day-to-day operationsMaintained and created customer accounts Worked with salesman on sales calls

Detroit, Michigan

Learned demanding schedule of professional athletesRan personal errands for the players Built network and interpersonal skills

Bachelor'S Degree, Sports Broadcasting, Business Marketing

Activities and Societies: Pi Sigma Epsilon

Sports Broadcasting