Michael Ricks Email & Phone Number

Fort Wayne, Indiana Area

Fort Wayne, Indiana Area

Define and document technology infrastructure architecture, hardware, and operating system standards.Provide strategic direction for all desktops, laptops, retail platform equipment, and other associated hardware.Maintain and develop VMware Servers for critical system operations.Perform and maintain daily Avamar backups on all critical systems servers. Develop software packages and application updates to deploy via Microsoft System Center Configuration Manager 2007 (SCCM).Maintain and create corporate operating system image for all desktops, laptops, and MS Surface TabletsDevelop and maintain Group Policy’s for the corporate printer standards – group policy deployments.Apply service packs, patches, hot fixes, and software, upgrades on enterprise workstations and servers.Research and development of new technology and engineering best practices, as well as the implementation of complex and comprehensive solutions for the enterprise Line of Business applications.Maintain and develop software virtualization and research applications that may be virtualized through Microsoft App-V.Field incoming problem tickets from end users and technicians to resolve application and software issues within servers, databases, and other mission-critical systems.

Fort Wayne, Indiana Area