Project Manager
Managed complex activities of programmers, data management, composition experts, and production process teams. Oversaw production of customized mail pieces targeting businesses and government entities. Tested, diagnosed, and evaluated data transmission quality controls to ensure HIPPA compliance. Maintained daily client contact; consistently exceeding compliance requirements for clients, including WellPoint, Companion Property & Casualty, Altius Healthcare, Kaiser Mid-Atlantic, and Virginia… Show more Managed complex activities of programmers, data management, composition experts, and production process teams. Oversaw production of customized mail pieces targeting businesses and government entities. Tested, diagnosed, and evaluated data transmission quality controls to ensure HIPPA compliance. Maintained daily client contact; consistently exceeding compliance requirements for clients, including WellPoint, Companion Property & Casualty, Altius Healthcare, Kaiser Mid-Atlantic, and Virginia Retirement System. Developed new business opportunities in tandem with sister facilities in Maryland and Illinois. Involved in the management of suppliers, component purchases, and delivery schedules. Established strong working relationships with project teams, clients, and production operators. Developed and implemented emergency protocols between company facilities to address natural and other disasters. Training as a Jr. Project Manager at RRD Donnelley was challenging and a great experience. I could not have worked with more dedicated professionals. It is rare to witness a more dedicated workforce than those at RR Donnelley. Show less