Michael Riddles Email & Phone Number

Experienced Director of Operations with 15+ years of expertise. Successfully drove strategic growth initiatives, including the acquisition of Akademos by VitalSource Technologies in March 2023. Skilled in navigating complex business environments to streamline operations, enhance sales growth, and scale departments through strategic partnerships. Proficient in inventory recovery, cost management, and leveraging data-driven approaches for operational excellence and continuous improvement.Supply Chain Optimization & Cost Reduction: Expanded the Supply Chain department from 2 to 30 members, achieving a 15% annual cost reduction. This strategic expansion included the adoption of international outsourcing and the creation of an inventory management tool, resulting in $4 million in savings.Strategic Planning & Execution: Strategic planning initiatives that identified key projects to foster business growth over five years, including an inventory management system. This led to a 40% increase in supply chain efficiency post-merger, showcasing exceptional strategic foresight.Change Management & M&A Integration: Successfully led the integration of Akademos and VST, optimizing supply chain operations and expanding the logistics network. This strategic move resulted in a 25% reduction in transportation costs and a 50% increase in on-time deliveries.Process Innovation & Efficiency: Implemented a proprietary inventory management tool and metrics dashboards, enhancing process efficiency by 36%. Additionally, developed a process for earlier inventory return management, retrieving $2M annually and underscoring a commitment to continuous improvement.Stakeholder Relations & Team Leadership: Cultivated strong relationships across departments and with external partners like Dell, resulting in an additional $500K in annual profits through expanded product listings and optimized ancillary offerings. Led team training initiatives that boosted cross-functional knowledge sharing by 40%.Core Competencies: Agile StrategistInclusive Leader Driving InnovationStrategic Planning & ExecutionSix Sigma ChampionChange AgentProcess Improvement & OperationsCritical ThinkerTalent MaximizerTurnaround SpecialistWorkflow Development & ProcessEffective Stakeholder EngagementExecutive LeadershipData AnalysisAnalytical SkillsWarehouse ManagementProblem-SolvingPeople ManagementMicrosoft OfficeClient ExperienceProfessional GrowthDelivering ResultsPerformance ImprovementProcurementCommunication SkillsDetail OrientedLogisticsVendor ManagementSix Sigma Green Belt

Listed skills include Data Analysis, Data Warehousing, Microsoft Sql Server, Process Improvement, and 13 others.