Michael Ried Email & Phone Number

Midwest, United States

Service, installations and preventive maintenance of cardiac mapping systems used in surgeries.

Greater St. Louis

Working on automated chemistry and immunoassay systems in multiple locations.

United States

Service and installation of flow cytometry, centrifuges, cell counters and automation systems.

Servicing anesthesia, ventilation and patient monitory systems.

Greater St. Louis Area

Perform service, repair, preventive maintenance and installation of molecular and cytology instrumentation, Midwest territory. Customer service satisfaction scores are consistently in the top 10% among peers.

Greater St. Louis Area

Field Service Engineer: Cardiac/neurosurgical catheter guidancesystem and telemetry equipment for surgical procedures and patientmonitoring

Greater St. Louis Area

Worked with St. Louis service team to ensure ongoing product reliability and customer satisfaction. Worked closely with the sales department, providing service demonstrations. Significantly reduced the highly serviced instrument total percentage by approximately 20%.

Manage Midwest territory, diagnosing and restoring automated equipment, such as chemistry analyzers and blood bank instrumentation. Install, repair upgrade, and maintain equipment as needed, or per scheduled maintenance. Perform site surveys for potential new customer locations, or the purchase of new equipment. Communicate information to other FSE’s regarding problems, changes, and deviations from SOP’s.