Michael Riese Email & Phone Number

Thousand Oaks, California, United States

Grew Ventura area revenue by 28% and overall area revenue by 16% over a 10 month period.Analyzed market trends and used dynamic pricing to adjust offerings based on competitors’ outlooks.Grew overall rentals by 17% over a 10 month period by targeting local accounts and formalizing amarketing program that targeted highest value shops and dealerships.Implemented individualized branch manager coaching to steer improvement, using analysis from profitand loss statements to determine areas of growth opportunity.

Pasadena, California, United States

Drove exponential revenue and on-rent growth, from $841,000 in area revenue in January 2022 to$2,182,000 in October 2022, and improved overall on-rents from 668 in January 2022 to 1572 overall on-rents in December 2022.Developed innovative and ongoing employee training with a focus on KPI’s (Net Promoter SurveyScores, on rents, inventory management, supplemental sales, net earnings). As a direct result of thistraining multiple employees were able to advance within the company.

Glendale, California, United States

Supervised and analyzed employee/customer interactions to identify areas of potential improvement and employee training; created personalized training programs for each employee.Coordinated with business partners like Lyft and Uber to address their company goals and theiralignment with Hertz organizational objectives to drive profit for all parties.Analyzed financial statements to determine focus areas for revenue growth and decreasing expensesDrove branch-level HR decisions including interviewing and hiring.

Simi Valley, California, United States

Supported local referral accounts including major dealerships and body shops. Landed and maintainedfour new dealership accounts.Coached employees in best practices, including following the correct sales model and proper customerconflict resolution.Maintained payroll, employee scheduling, bank deposits, sales call tracking, inventory database, andother back-office procedures.

Thousand Oaks, California, United States

Met outside sales goals by making daily account visits and building account relationships.Supervised branch employees and outside vendors to maintain prompt service and customer satisfaction.Participated in weekly conference calls focusing on expense minimization and profit margin growth.Kept accurate vendor logs to ensure inventory was serviced quickly and efficiently.

Thousand Oaks, California, United States

Built customer relationships through trust as a counter associate, with a focus on sales.Opened and closed location, ensuring facility readiness for the upcoming business day.Utilized proprietary point of sales systems to open, maintain, and close customer contracts.