Michael Riggans Email & Phone Number

Gainesville, Georgia

Supervise 30 hourly operators.Schedule daily work for three production lines.Assess departmental needs.Maintain daily / weekly standards.Work with all departments to ensure that a quality product is produced.Review employee performance and provide feedback.Coordinate weekly safety topics. Maximize cross training to maintain flexibility.Ensure that.

Supervise 8 hourly technicians.Provide initial and ongoing training to QA employees charged with monitoring, verifying and documenting HACCP programs.

Draw water from Lake Lanier, filter through plant, distribute through the City water system.Regulate the flow of water through the plantPerform lab tests on samples influent, effluent, raw, diffused, and finished water.Check temperature, pH, alkalinity, chlorine, and fluoride.Record totals of all water treated and chemicals used in a 24-hour period.Checks.

Deliver all HR training needs across the assigned region (KY, AL, GA, LA, and Puerto Rico).Support the learning needs of the target audience by effectively delivering the training materials to the appropriate level so that participants clearly understand the concepts being taught.Built strong partnerships with Business Unit LeadersApplied adult learning.

Coordinate, implement and track progress of multi-faceted projects.Coordinate and schedule internal / external meeting.Coordinate and facilitate recognition activities for 1,500 employees.Assessed departmental needs and coordinated teams to implement process improvement plans.Measured improvement processes, provided feedback and revised as.

Managed a team of 3 supervisors and 80 hourly employees within production facility.Established and maintained daily/weekly standards for performance criteria linked to quality and production.Maintained computer database in Excel for all performance criteria and serviced software/hardware for same.Facilitated monthly safety meetings.

Introduced the latest in inspection methods to this established leading to the established of new company goals for yield, condemnation rates and line efficiency which lead to considerable profitsWorked daily with local/regional USDA employees as well as corporate personnel to facilitate the implementation of this innovative methodology.Supervised 6.

Prepare area to ensure that employees are in place and line starts up on schedule.Maintain control of production flow.Ensure a safe workplace.Review shift activities with oncoming supervisor on a daily basis.Review employee performance to ensure that all employees are performing their jobs properly.Maximize cross training to maintain flexibility.

Inbound Call Center – business customer (invoices, credit reports and technical support)

Estimates the cost of processing in the press, bindery, prepress departments and materials required.Combines the cost of materials and the cost of machine time.Develop a plan to accommodate all facets of the job.Evaluate all methods available for producing the job in the most economical way.

Receives jobs from sales, compares with estimate and discusses any differences with sales.Monitors production process to see that the product is being produced on schedule.Supply all billing information to accounts receivableServes sales and customer service as primary contact and information source on jobs.

Reviews the audit, generation and ticket placement reports produced by programmers.Performs software test on programs used to produce lottery tickets.Determines and documents those areas of games that should be covered during audits.

Palletize, manifest and load trucks.Performs weekly cycle counts.Call LTL carriers for shipment.Ship products via, USPS meter machine, FedEx, UPS, LTL carriers etc.Work with other departments to maintain shipping schedules.

Bachelor Of Arts, Business Administration

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General