Michael Riggi

Michael Riggi Email and Phone Number

Corporate Director of Labor Management Systems @ Kalahari Resorts & Conventions
New York, NY, US
Michael Riggi's Location
New York City Metropolitan Area, United States, United States
Michael Riggi's Contact Details

Michael Riggi work email

Michael Riggi personal email

n/a
About Michael Riggi

I am a results-driven leader with 20+ years of success across multiple markets in the Northeast US at all volume levels. I have a background in dynamic leadership, talent development and retention, operations, and labor optimization.I have successfully led projects throughout my career ranging from individual store tests to improving district-wide efficiency to the creation and implementation of an optimized scheduling program impacting 4000+ employees across an entire company.I have great passion for aspirational projects that impact large groups to improve efficiency and identifying top talent to ensure development is ongoing. I have only ever been as successful as the team I’ve been a part of and always want to be paying that forward.Currently, l am working to create and maintain the labor forecasting model and implement optimized scheduling for Kalahari Resorts’ team of 5000 associates along with analyzing labor performance across the organization, reducing costs while maintaining a Beyond Expectations guest experience. Outside of work, I love spending time with my wife, our son and our pets. I'm involved in my community, I have a passion for playing and listening to music, running and DIY home improvement projects.

Michael Riggi's Current Company Details
Kalahari Resorts & Conventions

Kalahari Resorts & Conventions

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Corporate Director of Labor Management Systems
New York, NY, US
Michael Riggi Work Experience Details
  • Kalahari Resorts & Conventions
    Corporate Director Of Labor Management Systems
    Kalahari Resorts & Conventions
    New York, Ny, Us
  • Kalahari Resorts & Conventions
    Corporate Director Of Labor Management Systems
    Kalahari Resorts & Conventions Jun 2023 - Present
    Wisconsin Dells, Wi, Us
    -Develop/Implement Labor Management Strategies for all roles across an organization with 5000+ employees across multiple states-Ensure adequate staffing to meet operational demands while controlling labor costs and maintaining efficiency-Generate regular reports and key performance indicators for resort teams and executive stakeholders-Evaluate labor management systems and technologies to streamline processes and enhance data accuracy-Oversee the development of forecasting and scheduling models to match workforce with demand, limit premium labor costs, and maximize productivity-Partner with leaders across the organization to enhance associate job satisfaction
  • Kalahari Resorts & Conventions
    Director Of Stores
    Kalahari Resorts & Conventions May 2021 - Jun 2023
    Wisconsin Dells, Wi, Us
    -Leading multiple outlets to deliver the highest service standards for thousands of guests daily and over a million guests every year.-Managing high volume with consistent year over year growth and product varying from apparel to souvenirs to in-house candy and ice cream-Allocation, buying, and merchandise planning-Complete P&L management with monthly presentations to ownership showing ability to effectively manage margins and net income while maintaining strong revenue growth-Working with multiple vendors to ensure highest quality product with efficient replenishment at the lowest possible cost-Project leader for construction, implementation and launch of Optimized Scheduling and Forecasting program across 4 resorts with 5k employees
  • Old Navy
    General Manager/Labor Management Expert/Talent Ambassador
    Old Navy Nov 2015 - May 2021
    San Francisco, Ca, Us
    General Manager, Labor Management Expert, and Talent Ambassador who consistently drove results, attracted, developed and retained talent, and influenced peers to execute brand initiatives.Managed Direct-to-Consumer initiative at high fulfillment rates, including throughout early/mid 2020 when company was operating as only D2C in PA
  • Starbucks
    Store Manager
    Starbucks Aug 2013 - Nov 2015
    Seattle, Wa, Us
    -Led business through a complete store remodel -Increased sales over LY each year-Recognized as Manager of the Quarter during initial rollout of the award-Grew a stagnating business into a consistently profitable one through effective P&L management
  • Aeropostale
    Store Manager
    Aeropostale Oct 2002 - Aug 2013
    New York, Us

Michael Riggi Education Details

  • University Of Scranton
    University Of Scranton
    Communications

Frequently Asked Questions about Michael Riggi

What company does Michael Riggi work for?

Michael Riggi works for Kalahari Resorts & Conventions

What is Michael Riggi's role at the current company?

Michael Riggi's current role is Corporate Director of Labor Management Systems.

What is Michael Riggi's email address?

Michael Riggi's email address is mr****@****rts.com

What schools did Michael Riggi attend?

Michael Riggi attended University Of Scranton.

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