• Develop and manage business intelligence solutions for the organization and clients• Design automated processes to increase efficiency and reduce risk in obtaining processed and unprocessed data• Extract, Transform, and Load data through a variety of data sources• Gather requirements and work with stakeholders to design, implement, and document reports• Managed timely flow of business intelligence information to users.• Generate standard and custom reports to summarize business, financial and economic data.

•Lead both Consulting and Training for Customers Implementing Project Online / Project Server & Office 365 Technology Implementations.•Monitored client engagements. Was current on project status, hot issues, and project next steps.•Establish project and task priorities in conjunction with the customer business requirements. Manage critical paths for customer projects.•Manage and communicate the schedule/task prioritization with internal or external Technical or Development resources and Managers, ensuring managed scope and delivery for customers.

Lead daily team meetings to establish work productivity for the day, with daily report to director of operations.Work with caregivers on a relational basis about productivity and consistencies in performance. Created and now maintain multiple training documents that identify general and specific workflows of our team.Train new employees who join our team.

PeaceHealth SouthWest Medical Center is a non-profit hospital that focuses on providing healing through the relief of pain and suffering, and treating everyone in a loving and caring way. My job here at PeaceHealth is a real opportunity to be a part of that relieving of pain and suffering and to treat other people, who may not be having the best day, in that loving and caring way. My responsibilities include pre-register/register patients who come into the hospital with accurate patient demographic, financial data. Upon registration, address co-pay, co-insurance, for scheduled appointment/procedures. I verify coverage and ensure all insurance requirements are met, as well as obtain all prior authorization and/or referrals as appropriate prior to patient arrival. I respond to customer’s inquiries in a timely and professional manner. I manage daily appointment schedules which may include reminder calls and calling all referrals.In the midst of all of this, I ensure that every person whom I come into contact with is treated with respect and love as identified through our mission statement.

Fred Meyer's is a Northwest store that sells beyond just groceries, but home items and clothing as well. They specialize in being a one-stop shop.While employed there, I learned how to provide excellent customer service even in the face of pressure.

My responsibilities were to transfer client information from one software to another during a software change. I was also in charge of scanning all medical files and correspondence and put them on CD's to condense the files in the office. I ran errands that were needed, and finished closing cases once the closing letters were sent out.