oversee over 400+ US Navy cars,trucks, forklifts & cranes for preventive maintenance,repairs and certifications.

NAVAL BASE MAYPORT, FL

Managed day-to-day fleet operations that included 100+ units for this auto dealership servicing 120+ customers per dayObtained or exceed service quotas, serviced customers, managed customer relations and generated loyal repeat/referral business that contributed to sales growth and profitsPerformed human resources functions that included staffing, training, developing, evaluating performance and scheduling work assignments for 30+ technicians and service consultantsTrained and developed staff associates in understanding the importance of satisfying customers, technical service related processes, procedures and protocols Compiled operational and personnel records, such as labor and service records, maintenance statistics and test resultsPrevious managerial positons included Car; Selective Career Achievements and Awards Developed and implemented the first-ever mobile fleet service for Duval Ford; a growth strategy that generated over $100K in annual revenuesFour-time recipient of the prestigious "Medallion Elite Award" for superior performance in customer satisfaction and growing the retail businessAttained Master Certified Service Advisor and Special Vehicle Team Certifications from the Ford Motor CompanyProfessional DevelopmentDale Carnegie / Customer Relations & Loyalty Programs / Diversity Awareness / CommunicationsSupervisory Management / Service Advisor Training / Mariner Hybrid Electric Training Hazardous Material Handling / Engine & Diesel Performance / Shop Practices

Strategic Consulting, including business plan & sales strategy development. Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions