Michael Ringer Email & Phone Number

Appleton, Wi

Coordinate aerial and digger maintenance and repair services throughout Wisconsin and the U.P to ensure the maximum up-time and safety of utilities workers and their equipment.

Dale, Wi

Lead and direct repair and maintenance of all agricultural and construction equipment. Schedule maintenance and repairs on Case Construction equipment, Case-Case/IH Agricultural equipment, and perform set-ups, repair, and maintenance on Kubota tractors and lawn equipment. Lead a staff of 8 technicians in a very diverse service environment.

United States

Antique Restoration Specialist Use a variety of techniques to repair antiques, working with wood, plastic, brass, and stone. Maintained quality control standards, refurbishing pieces to be sold both in store and online. ● Reduced payroll by eliminating a position through improving personal output using a common sense, organized approach to scheduling projects and implementing new techniques. ● Used business management background to suggest process improvements.

Appleton, Wisconsin

Managed day-to day operations of the Collision Center. Supervised 5 technicians, prioritized and assigned jobs, coordinated scheduling, and monitored quality assurance. Controlled costs, wrote estimates to ensure profitability, and assured complete customer satisfaction. Additionally handled outside sales, cold calling truck centers and marinas to develop accounts. As needed, stepped in to manage the big truck department. ● Successfully added a new revenue stream-custom boat painting. Developed clients, generated estimates, and closed sales. Worked with technicians to research and identify the correct products to use and acquired vendor training for employees. ● Effectively used collision repair software and interacted with insurance adjusters and claims representatives to ensure maximum profitability and customer satisfaction. ● Mastered the art of custom painting which allowed for the sale of high-end specialty projects.

Appleton, Neenah, Oshkosh, Green Bay

Performed all aspects of business management including financials, advertising, purchasing, and policy development. Hired, trained, evaluated, and supervised a staff of 15-20; managed all HR functions (record keeping, purchasing/administering group health and workers’ compensation insurance), and ensured OSHA safety compliance. Evaluated business contracts and selected a variety of vendors. Researched equipment and capital asset purchase proposals; performed cost-to-benefit analyses on potential purchases. Controlled inventory and labor costs; Monitored P&L. ● Spearheaded the conversion of all company records (AR/AP/Inventory, invoicing, ordering) from paper-based to electronics-based system twice (first DOS, then Windows). Implemented electronic ordering and linked 5 stores together to monitor/share inventories. ● Delivered sales increases of 17-19% YOY with profits also rising. ● Diversified revenue streams by introducing multiple new product lines and services (tires, air conditioning, alignments, fuel injection service, and general maintenance). − Sourced vendors, created competitive pricing structures, and trained technicians. − Trained managers to educate consumers on the new services and shift mindset away from “just exhaust systems” to a “total repair center.” − Aggressively targeted fleet accounts to utilize comprehensive menu of services producing a steady stream of vehicles at each store. ● Reduced on-hand inventory from $75,000 to less than $10,000 per store through negotiating a consignment deal with a parts vendor. ● Cultivated technicians in a tight labor market by implementing a training program utilizing resources from Midas, Fox Valley Technical College, and vendors. Created a highly skilled workforce which led to higher consumer trust and more sales. ● Elevated main store to #2 in sales in the state of Wisconsin following relocation to a larger facility which required hands-on, after-hours involvement.

Bachelor'S Degree, Business Administration And Management, General

Education record

Education record

Activities and Societies: Advanced electronics training on communications equipment, cryptographic equipment, radars, airport direction.