Michael Ritchie Email & Phone Number

Sydney, New South Wales, Australia

Australia

Australia

Client Side Project Manager of Capital Works for government accounts

Australia

Client Side Project Manager of rollouts and refurbishments nationally on behalf of Woolworths Group. This role involves the establishing the scope with the client, tendering, chairing works forums for works, managing the awarded construction contractors from tendering through to job completion and defect close outs.

Sydney, Australia

National Project Manager of ATMs, medium works, rollouts and store fit outs. This includes managing the three preferred construction contractors to deliver BAU and project work stream within budget an on time. I am the key contact for all business stakeholders.

North Sydney

Management of the Store Refresh work stream under the Store Renewal program of works. The role involves governance and approval of design documentation for the refresh program. Key point of contact for franchisees, internal stakeholders and contractors in relation to the scope of works ensuring that the agreed scope is completed within specified.

Sydney, Australia

Managed and co ordinated the implementation of refurbishments and relocations for major clients, including CISCO and Citibank. Ensuring all technology and services were in place and that the site was fully functional by project go live date. Key point of contact for staff, key stakeholders and third party contractors ensuring the successful implementation.

NSW/ACT

Co-managed, with the State Enablement Manager, the implementation of refurbishments, closures and new store openings in the Retail and Business sectors, ensuring all technology and services were in place and that the site was fully functional by project completion date. Key point of contact for staff, key stakeholders and third party contractors ensuring.

Victoria, Western Australia And New South Wales

Implemented the NAB Customer First Project, the biggest project the bank had undertaken of its kind. This large scale transformation project involved the retail and business banking departments restructuring their organisational model including the re-segmentation of the customer base and decentralisation to local branch management. Conducted interviews.

Melbourne, Victoria, Australia

Worked in various departments within the NAB Customer Contact Centre. Worked as a phone specialist in the Mortgage Servicing Team and the Credit Card Servicing Team. Then went on to Team Leading the Credit Card Team and General Servicing Team. These roles required a strong focus on customer service, problem solving and meeting targets. As team manager.

Australia, United Kingdom And United Arab Emirates

As a freelance sound recordist/camera assistant, worked with a number of production companies within Australia, United Kingdom and United Arab Emirates on a variety of sport, reality productions and news services. The role required stakeholder management, ordering equipment for shoots, booking freelance cameramen and generally ensuring that all filming.

Melbourne, Victoria, Australia

Worked on various television shows including Channel 7 News and Sportsworld. The role was responsible for ensuring that shoots were on time and on schedule whilst on location, including ordering equipment, booking freelance cameramen and stakeholder management ensuring that all filming requirements were met. The role also required talent and time.

Diploma Project Management, Project Management

Education record