Michael Rivera Email & Phone Number

Pearland, Tx, Us

Houston, Texas, United States

Los Angeles, Ca

• Administer company policy and develop employee handbook for 100+ employees consistently and in accordance with current laws and regulations• Promote the wellbeing and security of employees through administration of benefits and safety programs• Lead the recruitment cycle including identification of candidates, interviews, hire, onboard, and facilitate on-boarding of all employees staffing 40+ positions• Deploy and allocate labor, technology and other resources to address the shifting needs of the company • Manage and execute bi-weekly payroll and benefits for 100+ employees• Develop and maintain a culture of teamwork, communication, collaboration and alignment with company objectives by creating pathways to success for employees• Manage medical leaves, terminations, claims and other compliance matters as the employer representative, consulting with legal counsel to navigate the company through legal, regulatory, and public health landscapes

Beverly Hills, Ca

• Manage employee lifecycle from recruitment through separation from employment• Recruit, hire, onboard and train a workforce during 3-fold companywide expansion after acquiring 3 new practicing physicians and 9 new referral sources• Develop SOP’s, training, promotion and succession plans for 15 positions supporting 7 departments• Manage timecards and assist employees on matters of payroll and benefits by coordinating with accounting department and insurance broker• Coordinate with IT department on matters of user access, network security, software implementation, etc • Administer compliance training for staff and management in accordance with current laws and regulations

Beverly Hills

• Work in close co-operation with CEO, medical directors, and department heads for strategic planning • Improve authorization process and denial appeals process to increase surgical authorizations from 12 to 30 cases per month on average• Secure and implement new referral streams through strategic marketing campaigns, increasing average monthly new patient referrals 25% • Implement stringent verification and authorization request process to decrease risk of uncollectable AR by 45%• Recruit, hire, credential, and train medical interpreting professionals and dispatch to various medical offices• Supervise all medical practice administrative functions and delegate tasks to subordinates• Improve internal audit and verification processes for a more streamlined workflow, decreasing cancellation and reschedule rate by 50%