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Michael Robson Email & Phone Number
Change Management Lead
at
British Airways
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Change Management Lead
Location
Gateshead, England, United Kingdom
Company size
Who is Michael Robson? Overview
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Quick answer
Michael Robson is listed as Change Management Lead at British Airways, a with 31348 employees, based in Gateshead, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Michael Robson.
Michael Robson previously worked as Change Management Lead at Iag Gbs and Software Engineer at British Airways. Michael Robson holds Master Of Science (Msc), Computer Science from University Of Northumbria.
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Email format at British Airways
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British Airways
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Profile bio
About Michael Robson
A highly accomplished IT professional with over 30 years of industry experience, specializing in Change Management, application support, and IT service excellence. With a track record of supporting business-critical applications and leading transformational initiatives, I have consistently delivered results in high-pressure environments..
Current workplace
Michael Robson's current company
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British Airways
6 roles
Michael Robson work experience
A career timeline built from the work history available for this profile.
Change Management Lead
Current- Change process support and compliance for key Stakeholders across Business areas, multiple OpCos and Global Suppliers.- Identified, managed, and supported CSI initiatives, including numerous tooling enhancements supporting Change process improvements.- Leading the initiative for the enablement of ServiceNow DevOps Change automation against CI/CD pipelines in support of DevOps and Agile ways of working.
Sep 2022 - Present
Software Engineer
- 3rd Line Application support providing 24*7 cover for a number of Operationally Critical systems in Flight Operations and Crew Rostering areas.- Work managed to resolution through ITIL Incident, Problem and Change Management processes.- Frequently liaising with 2nd Line support and Global 3rd Party Suppliers to ensure resolution of issues & problems to meet Service Level Agreements.- Producing and maintaining support documentation and Operator Instructions for 1st / 2nd Line support teams, and 3rd Line colleagues.- Led and provided significant input to Service Transition of 5 Major system deliveries into the Service Operations area.- Technical Team Lead on numerous System and Infrastructure changes and upgrades within the area.- Regularly instigated Continual Service Improvement initiatives, with significant knowledge and input to the Event Management processes.- ServiceNow trainer covering Change, Incident, Problem and Request modules.
Jun 1997 - Sep 2022
Analyst Programmer
Datawright
Development and on-going support of Stock Control system product for a wide range of local businesses and companies.
Sep 1995 - Jun 1997
Analyst Programmer
Part of a small team that developed and implemented a real-time manufacturing system to support the steel making process at the British Steel Redcar plant.
Sep 1994 - Jun 1995
Statistician
British Gas On-Line Inspection Centre
Designing and implementing algorithms and models using statistical analysis tools, for locating oil and gas pipeline corrosion for a range of world-wide customers.
Jun 1993 - Sep 1994
Team & coworkers
Colleagues at British Airways
Other employees you can reach at ba.com. View company contacts for 31348 employees →
SD
Stewart Dyer
Colleague at British AirwaysSlough, England, United Kingdom
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DB
Danielle Brocklebank
Colleague at British AirwaysLlandudno, Wales, United Kingdom
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MR
Maud Rahim
Colleague at British AirwaysKingston Upon Thames, England, United Kingdom
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FS
Frazer Smith
Colleague at British AirwaysEastbourne, England, United Kingdom
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MG
Maureen Grossi
Colleague at British AirwaysUnited Kingdom
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LW
Laura Whalley
Colleague at British AirwaysUnited Kingdom
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RP
Richard Plumtree
Colleague at British AirwaysSlough, England, United Kingdom
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TB
Teresa Burke
Colleague at British AirwaysGreater Cardiff Area, United Kingdom
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TH
Tom Hunt
Colleague at British AirwaysIreland
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VS
Vinai Shah
Colleague at British AirwaysLondon, England, United Kingdom
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Stewart Dyer
Colleague at British AirwaysSlough, England, United Kingdom
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DB
Danielle Brocklebank
Colleague at British AirwaysLlandudno, Wales, United Kingdom
View →
MR
Maud Rahim
Colleague at British AirwaysKingston Upon Thames, England, United Kingdom
View →
FS
Frazer Smith
Colleague at British AirwaysEastbourne, England, United Kingdom
View →
MG
Maureen Grossi
Colleague at British AirwaysUnited Kingdom
View →
LW
Laura Whalley
Colleague at British AirwaysUnited Kingdom
View →
RP
Richard Plumtree
Colleague at British AirwaysSlough, England, United Kingdom
View →
TB
Teresa Burke
Colleague at British AirwaysGreater Cardiff Area, United Kingdom
View →
TH
Tom Hunt
Colleague at British AirwaysIreland
View →
VS
Vinai Shah
Colleague at British AirwaysLondon, England, United Kingdom
View →
2 education records
Michael Robson education
Master Of Science (Msc), Computer Science
University Of Northumbria
Bsc (Hons), Mathematics
FAQ
Frequently asked questions about Michael Robson
Quick answers generated from the profile data available on this page.
What company does Michael Robson work for?
Michael Robson works for British Airways.
What is Michael Robson's role at British Airways?
Michael Robson is listed as Change Management Lead at British Airways.
Where is Michael Robson based?
Michael Robson is based in Gateshead, England, United Kingdom while working with British Airways.
What companies has Michael Robson worked for?
Michael Robson has worked for British Airways, Iag Gbs, Datawright, British Steel, and British Gas On-Line Inspection Centre.
Who are Michael Robson's colleagues at British Airways?
Michael Robson's colleagues at British Airways include Stewart Dyer, Danielle Brocklebank, Maud Rahim, Frazer Smith, and Maureen Grossi.
How can I contact Michael Robson?
You can use AeroLeads to view verified contact signals for Michael Robson at British Airways, including work email, phone, and LinkedIn data when available.
What schools did Michael Robson attend?
Michael Robson holds Master Of Science (Msc), Computer Science from University Of Northumbria.
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