Michael R. Email & Phone Number

Austin, Texas, Us

• Spearhead lead generation initiatives and consistently surpass monthly quotas through strategic prospecting and targeted outreach.• Identify and engage with key decision-makers in multiple industries.• Collaborate closely with the sales team to transfer high-quality leads and transition prospects through the sales funnel.• Utilize advanced CRM tools to meticulously track lead interactions, ensuring a comprehensive understanding of prospect needs and preferences.• Play a pivotal role in refining sales messaging and pitch strategies.• Actively participate in ongoing training programs to stay abreast of industry trends, emerging technologies, and evolving prospecting methodologies.• Cultivate strong relationships with clients, embodying UBEO’s commitment to customer satisfaction and retention.

Minneapolis, Mn, Us

• Learned a wide array of electrical products within the warehouse to help fulfill customers’ needs • Utilized Solar Eclipse to look up past products bought by customers and identify products that will be useful in future orders• Provided excellent customer service to electricians coming into the store• Created relationships with electricians who frequently purchased products to better understand the industry• Communicated with teammates at site location and other locations to ensure customer orders were filled successfully and on time

North Charleston, South Carolina, Us

I joined the sales outsourcing company and was assigned to a pharmaceutical benefits account with markets across the Twin Cities and GreaterMinnesota territories. I was heavily involved in inside sales and outside sales campaigns, working in both contact center and field settings to engageprospects and efficiently capture conversion opportunities. This entailed solo and collaborative efforts for prospecting and nurturing leads with coldcalling and marketing strategies. I was key contributor to territory growth achieved via aggressive sales strategies for ranged engagement of customersacross locations with a solutions-driven, service-oriented approach.A few of my recent achievements include:• Owned the customer relationship through the full sales cycle and drive growth through consultative sales.• Created and executed aggressive sales campaigns that led to 200% growth of the territory in 12 months.• Exceeded sales targets through a combination of interactions including in-person, phone, and email.• Positioned the solutions effectively to pharmacists and pharmacy staff to overcome objections.• Performed high-quality sales presentations to customers under tight timelines to close deals.

Seattle, Wa, Us

I supported the supply operations of the Fortune 500 retail organization as logistics associate to the distribution and fulfillment centers. Through thisrole, I gained hands-on supply chain experience, handling and moving inventory according to shipping schedules and fulfillment priorities. I supportedthe team while excelling in a fast-paced, high-impact environment as a reliable contributor that seamlessly adapts to fluctuating work shifts. I alsosuccessfully enhanced my communication and coordination skills for further exploration of alternative sales career prospects.A few of my wins were:• Balanced competing priorities with strong attention to detail to consistently meet or exceed expectations.• Learned the processes and policies quickly to operate equipment and support materials management.

Minneapolis, Mn, Us

As a technical support professional, I leverage attention to detail while maintaining records within the database to ensure proper follow-up. To do this, I utilize excellent customer service skills to provide a quality experience while addressing challenges. I am frequently adapting to client needs and enterprise initiatives while analyzing situations quickly and evaluate results to choose the best solution to achieve goals.A few results in this role include:● Fielding an average of 25 – 30 calls per day in resolving first level technical issues for colleagues. ● Applying strong problem-solving skills to effectively move past objections while building buy-in for solutions.● Maintain a satisfaction rating of 71% by leveraging strong customer service skills.

Chattanooga , Tennessee, Us

As a sales associate, I educated prospective customers on product while closing new business. This required me to utilize excellent interpersonal skills to build relationships that generated revenue. I also documented my activities within the sales system to ensure that all communications were tracked and followed up with appropriately. I served as an expert and face of the brand at various community and partner events where I identified prospective customers and presented the value proposition to them in a meaningful manner. As a result, I regularly applied my strong problem solving skills and excellent communication skills to overcome objections. Some of my results in this role include:● Applying a hunter mentality that consistently resulted in exceeding sales KPI and performing follow-up.● Learning products quickly and communicated the value propositions to prospects effectively.● Collaborating with the team to consistently close new business while serving enterprise objectives.

As the assistant director of environmental services, I maintained inventory and equipment through appropriate controls and reporting. To do this, I applied knowledge of business and management to assist in implementing strategic initiatives, resource allocations, and coordination of people or resources. I also strived to build rapport while leading a diverse team through transparent leadership and excellent communication skills.In this role, I also was responsible for scheduling and performance management of staff responsible for grounds, facilities, and maintenance on a weekly basis. I did this by scheduling and facilitating meetings related to the ongoing department needs and organizational plans.A few results in this role include:● Managed 30 direct reports in facilities management and maintenance.● Supervised an average of 3 to 5 vendors providing various building services.● Coordinated resources and facilitated an average of 2 to 5 projects at a time.● Identified needs, monitored resources, and managed inventory with over 20 products on average.● Served as the primary liaison across multiple departments to ensure the execution of projects while overcoming objections and appropriately accommodating variances.

Intern: (UWEC 50 week practicum experience)

Eau Claire, Wi, Us