I have about 3 years of progressive experience in healthcare and business development where I have drove revenue growth while managingexpenses. During this time, I have led people, demonstrated products, and coordinated compliance initiatives while improving the clientexperience. I do this by balancing multiple responsibilities under tight deadlines to consistently deliver value. I thrive where I can connect withpeople to identify opportunities to add value while solving challenges.I am immediately available and I am actively looking for the right fit to apply my proven relationship management and problem-solving skills whereI can grow for the long-term. Please contact me to discuss any opportunities that may be a fit.A few of my achievements include:• Product Demonstrations - crafted customized sales pitch and delivered in a rapid-fire retail environment requiring quick thinking and strategiccontacts with prospects. (Consulting, Streamline).• Problem-Solving - learned technical solutions, applied strong product knowledge to troubleshoot colleague questions, and provided first levelsupport to enterprise systems or escalated as appropriate to maintain a 90% same day resolution rate. (Consulting, Target).• Developed Patient Feedback Program - created and implemented customer feedback process to obtain insights from clients and coordinatedthe follow-up to continuously improve service including training of clinicians. (Golden Living).• Healthcare Facilities Management - led the janitorial and warehouse teams of 2 – 30 people in the daily operations of the skilled nursingfacility, aligned resources to support provider needs, and led relationships with third parties as needed to manage the inventory andenvironmental services. (Mount Olivet).
Listed skills include Customer Service, Leadership, Public Speaking, Microsoft Word, and 43 others.
