Michael Roeser Email & Phone Number

Illinois, United States

Manage 400+ accounts with +128% growth in 2023 and projected +148%growth for 2024Lead team in strategizing sales presentation focused on new product marketingto existing customer base including new beverages and culinary syrupsPrepare innovative marketing material and promotions on a consistent basisutilizing social media, email, and personal contactTransition warm leads via Lead Generation converting many into new clients •Complete new account set-up from start to finish while building a relationshipwith each client throughout the processMonitor and manage customers for order frequency, account balance, andgeneral maintenanceProvide customer services excellence at all times to customers and teammembersParticipate in proactive team efforts to achieve department and company goals •Work closely with equipment team on installation and virtual site surveys •Collaborate regularly with national account managers such as Wyndham, Hilton,Healthcare, etc.Onboard and train new employees Responsible for timely invoicing including follow-up on past-due accounts

Schaumburg, Il

-Building relations with sales representatives and vendors.-Initiate conversations with clients regarding orders and projects.-Negotiating better pricing with vendors on bigger projects.-Checking stock, pricing, and confirming production time on every order.-Worked closely with our print manager on projects such as tradeshow booths and outdoor exhibitions. -Assisted the embroidery team with data entry.

Oak Brook, Illinois

Maintain all green grass accounts in every state west of Indiana totaling 750+ accounts. Handling all customer service inquiries via phone and email. Coordinates event orders and assist with data entry for orders placed. Works in coordination with 19 outside sales representatives. Represents company and products during Demo Days such as the PGA Show and Haggin Oaks. Assists office team with building custom/team glove orders.

Leadership & Management Certification

Bachelor In Arts, Marketing; Marketing Communications And Public Relations