Michael Rogoff Email & Phone Number

Ottawa, Canada Area

• Created various briefing decks for projects to provide succinct and valuable information tosuperiors
• Created daily media monitoring reports to communications director, by gathering andanalyzing data from media monitoring software and drafting a comprehensive overview ofactivity
• Drafted and edited content for Minto’s digital media accounts to create a positive publicimage and to inform the general public informed about Minto’s activities
• Gathered, authored, synthesized, and formatted stories for Minto’s internal newsletter tocommunicate company’s accomplishments, innovations and activities
• Maintained company website, by assessing, creating and publishing content to createawareness about company news for the general public
• Managed client concerns posted

Montreal, Canada Area

• Memorized and clearly delivered lines of dialogue in order to be selected for roles on television and film
• Managed and coordinated time sensitive travel and meeting times in order to arrive punctually at meetings, on location sets and auditions
• Performed lines of dialogue and actions as instructed by director and other crew members in order to complete work on scenes quickly yet accurately

Quebec, Canada

• Responsible for accepting, analyzing, and processing client registration forms in a timelymanner, and in accordance with company and parliamentary policy
• Applied and maintained knowledge of government legislation which regulated the company’sactivities to ensure the Hydropothecary remained compliant and lawful in their activities
• Worked with manager to clearly define goals and tasks, and actively maintained opencommunications to ensure these goals were met

Ottawa

• Conversed and consulted directly with customers over the phone to identify issues and resolve according to company policy for ultimate customer satisfaction
• Responsible for understanding and resolving the queries of clients by effectively targeting their concerns in order to leave them with a positive impression of the company
• Kept track of client details through updating and inserting detailed information about them into work programs such as Word and Excel in order to maintain a record of specific clients to ensure optimal resolutions to.

Ottawa

• Organized equipment and ingredients to allow coworkers to easily prepare products for customers in a timely manner.
• Created a positive and welcoming environment for customers to ensure their satisfaction, comfort and return to the store

Ottawa

• Skilled in the use of various safety equipment to complete all work with maximum care
• Coordinated small groups of workers, assigning tasks and equipment tailored to specific skill sets in order to complete tasks on time and to the highest standard
• Applied organizational skills for coordinating equipment as well as check lists for completing tasks

Ottawa

• Responsible for transactions to efficiently manage customer requests and time
• Suggested products and special offers to customers to guarantee satisfaction and return visits