Michael Rome Email & Phone Number

Saint Petersburg, Fl, Us

Clearwater, Fl

Process payroll for 300+ employees.Assist with on-boarding new associations. Open bank accounts. Process quarterly and yearly tax payments and coordinate yearly tax returns and mail to the IRS. Manually post miscellaneous income checks for associations. Assist CPA's with gathering documents and information for audits/reviews/compilations.

Clearwater, Fl

Tampa/St. Petersburg, Florida Area

Management and supervision of Community Administrators and Customer Care. Review and approve payroll, track attendance and perform performance evaluations and goal setting for employees. Manage work assignments and ensure proper coverage. Oversee the ordering of office supplies and a liaison with our building property management company. Initiate changes to our phone system and ensure that employees have the proper entitlements needed to perform their job duties. Ensure that yearly corporate annual reports are filed for all associations managed by our company. Renew annual pool permits for Pinellas county. Assist Community Association Managers with software and procedures. A team member assisting on boarding associations to ensure a smooth transition. Entering reimbursable item expenses for our branch office. Ensure that all incoming and outgoing mail, including posting and distribution, is processed in a timely manager. Maintain our master employee phone list and master property list. Maintain employee email distribution lists. Continuous process improvement via workflow and procedures.

Saint Petersburg, Florida

Community Administrator for a portfolio of 20 properties. Entering and creating violation letters and work orders in partnership with CAM's. Assisting CAM's with vendor invoice payments and questions. Assistance with annual meeting mailings, proxy and ballot collection and recording and meeting attendance. Processing sales and lease application, clubhouse rentals, gate fobs and keys to amenities. Maintaining association community websites. Distribution of monthly financials to board members. Ordering office supplies, name badges and business cards for our branch office. Assist the Director of Administrative with other assigned tasks. Mentoring fellow Community Administrators. Customer service and special projects as assigned.

Saint Petersburg, Florida

Assisting the Community Association manager with a portfolio of 20 plus associations. Providing customer service to board members and homeowners. Processing sales and lease applications, issuing gate remotes and keys, reserving association clubhouses. Updating community websites. Assist CAM with mailings for their associations and annual meeting preparation. Keeping software updated with current client information. Assisted with client reporting. Issuing work orders and violations for associations. Special projects as needed.

Tampa/St. Petersburg, Florida Area

Oversee the production and quality control of quarterly performance statements for fee based accounts. Troubleshoot performance issues at the account level and work with IT partners to resolve. Assist with the development of new system initiatives.

Tampa/St. Petersburg, Florida Area

Supervised, mentored and developed a staff of 20 new account associates. Ensuring tight deadlines were met for new account openings every month/quarter. Monitored compliance of policy and procedures for new accounts. Special projects as assigned.

Tampa/St. Petersburg, Florida Area

Internal customer service for Brokers across the branch offices in the US and abroad. Explains product services, features and benefits for their clients.

Denver, Co

Business Requirements for internal system enhancements. System and UAT testing of new company software. Troubleshooting and problem resolution in partnership with IT for internal software bugs.

Bachelor Of Arts, Journalism

Studied Journalism with a concentration in photojournalism

Psychology

General Eduction - Undecided

High School Diploma