Michael Romer

Michael Romer Email and Phone Number

Federal Customer Escalation Manager Team Lead at Dell Technologies @ Dell Technologies
Michael Romer's Location
Austin, Texas Metropolitan Area, United States, United States
Michael Romer's Contact Details

Michael Romer personal email

n/a
About Michael Romer

I work for Dell Technologies as a Federal Customer Escalation Manager Team Lead. I love helping people and sharing my knowledge for the greater good.

Michael Romer's Current Company Details
Dell Technologies

Dell Technologies

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Federal Customer Escalation Manager Team Lead at Dell Technologies
Michael Romer Work Experience Details
  • Dell Technologies
    Federal Customer Escalation Manager Team Lead
    Dell Technologies Jan 2019 - Present
    Round Rock, Texas, Us
    I lead, assist, coach, train, and inspire over 80+ Dell Federal Technologies employees.
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  • Dell Technologies
    Air Force (Af) Service Account Manager (Sam)
    Dell Technologies Aug 2015 - Jan 2019
    Round Rock, Texas, Us
    Built an effective relationship with the AF account team—which enabled a positive customer experience
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  • Dell Technologies
    Dell Enterprise Product Engineer
    Dell Technologies Jul 2008 - Aug 2015
    Round Rock, Texas, Us
    Worked vigorously to resolve difficult cases involving Linux and VMware operating systems on Dell Technologies hardware.
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  • Dell Technologies
    Dell Sr. Technical Support Representative
    Dell Technologies Apr 2005 - Jul 2008
    Round Rock, Texas, Us
    Performed advance level support for Dell Technologies client hardware/software remotely over the phone.
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  • Dell Technologies
    Dell Technical Support Representative
    Dell Technologies Jun 2004 - Mar 2005
    Round Rock, Texas, Us
    Supported Dell Technologies client hardware/software over the phone.
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  • Us Air Force Reserve
    Usaf Reserve Flight Medic
    Us Air Force Reserve Jul 2010 - Jul 2018
    Robins Afb, Ga, Us
    • Successfully managed complex medical situations.• Led multiple complex missions with multi-million dollar equipment.• Performed as an active participant in emergency contingency operations.
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Michael Romer Education Details

  • Baylor University - Hankamer School Of Business
    Baylor University - Hankamer School Of Business
    Master Of Business Administration - Mba
  • Texas State University
    Texas State University
    General Studies
  • Blinn College
    Blinn College
    Information Technology

Frequently Asked Questions about Michael Romer

What company does Michael Romer work for?

Michael Romer works for Dell Technologies

What is Michael Romer's role at the current company?

Michael Romer's current role is Federal Customer Escalation Manager Team Lead at Dell Technologies.

What is Michael Romer's email address?

Michael Romer's email address is mi****@****us.army

What schools did Michael Romer attend?

Michael Romer attended Baylor University - Hankamer School Of Business, Texas State University, Blinn College.

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