Michael Roper Email & Phone Number

Wake Forest, North Carolina, United States

Wilson, Nc

Obtains demographic information from patients or from the laboratory requisition. Enters accurate information into the appropriate Rex Healthcare information systems. Completes all federal and regulatory forms required for the registration and billing processes, including obtaining signed consents and financial agreements. Orders laboratory tests directly into the electronic medical record.Maintains proficiency in both the hospital ADT system and the laboratory registration system. Keeps current with insurance updates and software changes in both systems. Receives and places orders for laboratory services. Retrieves laboratory results from hospital wide EMR for physicians and patients.Demonstrates appropriate Customer Service skills when answering department telephones, taking and giving messages, transferring calls as needed, and reporting laboratory results verbally and/or by fax

Raleigh-Durham, North Carolina Area

Managed, negotiated and reviewed internal and external procurement and contracts.Managed all aspects of multi-physicians medical practice and office logistics to include patient access, network connectivity, billing, insurance, physicians contracting, marketing, payroll, and financial reporting.Optimized patient, physician and employee scheduling resulting in decreased expenses, timely collections of accounts receivables, and increased profits. Managed the renewal process of physicians’ federal and state licensures.Implemented and managed processes to ensure compliance with state and corporate regulatory policies and procedures related to HIPPA and OSHA.Collaborated with cross-functional teams, assisting with the preparation of data to support corporate strategic decisions. Expertise in preparing and summarizing data for physicians and management.Partnered with teams leaders in support of providing modeling and forecasting to senior management to support corporate objectives and goals.

Raleigh-Durham, North Carolina Area

Supervised the daily activities and performance of clinical services which included inpatient and outpatient services.Provided strategic leadership in establishing effective policies and procedures for the department through the review of patients’ services, departmental activities, staff productivity, volume analysis, and financial results. Administered corporate initiatives and plans through application of the annual budget and meeting effectively with management and staff, and measuring budget to actual expenses.Liaison between Clinical Services and management to obtain information regarding laboratory concerns, discrepancies, and omissions, and to report non-conformance issues to resolve problems. Utilized business and financial models to support operational analysis; summarized findings and prepared reports on trends and measurable influences pertinent to Clinical Services practices and operations.Key management and staff trainer, educating on Clinical Services internal systems and processes to ensure accurate adherence to internal control standards