Operations Case Manager, Patient Operations
Current• Proactively monitor weather & flight trends to make quick logistics decisions for healthcare shipments. • On-call process support and stakeholder management during the four-day immunotherapy logistics timeline. • Lead weekly meetings with our largest 3PL courier: routing concerns, performance issues, process improvement, KPI’s, etc• Ensure compliance with FDA rules and GDP best practices, including adverse event and nonconformance / CAPA reporting. • Utilize advanced Excel functions (Pivot Tables, VLookUps) for supply chain planning and data analytics