Leads smooth delivery of a large portfolio of IT related projects ranging from custom development, infrastructure improvements, enterprise system deployments, and hardware upgrades.Develop and communicate detailed project plans involving stakeholders across the organization and outside vendors, ensuring technical feasibility and realistic expectations surrounding solution delivery.Measure, track, and communicate project issues, budgets, risks, and performance progress to project stakeholders.Manage, track, and audit the Firm’s multi-million dollar IT budget (covering both capital and operating expenses), communicating and collaborating with directors in various departments, including Finance, Technical Operations, Risk and Audit, and Enterprise Systems.

Responsible for guiding new and existing clients through the onboarding process from sales to full service to fully utilize and understand their services at CSC. Additional duties include creating, planning, and implementing process improvements within the Business License Dept. by working with other decision makers and vendors.

• Drive the Veritas brand in Southern Virginia, North and South Carolina• Develop Enterprise-level solutions to solve fundamental company problems• Work collaboratively with vendors across the geo• Continue to position Veritas as the market leader in Enterprise-level software solutions

Project Manager for the Business License Full Service Team. Duties include researching new trade industries and potential partnerships while working closely with sales representatives to bring in sustainable and continued growth. Collaborating with Sales and Operations Teams to build and improve a centralized SalesForce database used by both teams to increase efficiency and client satisfaction.

Arranged and completed Change of Agent and Annual Report audits, as well as filing and processing documents.Collaborated with both Annual Reports and Business License Teams in order to meet strict deadlines.Worked with both domestic and international firms to improve corporate processes.Received outstanding performance reviews from senior management.

Delivered service to guests promptly and courteously, responsible for closing duties, including managing tips,maintaining sanitary stations, collaborating with servers, hosts and bartenders.December 2012 Employee of the Month

Assisting in setting up physics laboratories for University of Delaware students.

Assisting the communications team of Delaware Governor Jack Markell. Includes staffing the Governor on trips, writing blog posts, managing social media outlets, etc.

Waiter, Food Server and Bus Boy.