Key leader driving global clinical operations delivery strategy, reducing hierarchy, implementing agile management practices, and increasing capacity across the global clinical operations network. Drove key enterprise initiatives across technology strategy, early-to-late stage clinical operations collaboration, customer experience, and execution strategies across the Roche Pharma function.

Led a global team in developing, managing, and delivering clinical operations systems, processes, and support across all disease areas. Provided global operational, process, and technology support for global clinical trials. Continuously developed and implemented, tools, technology, and processes as operational needs evolved.

Led a global team to improve support for regulatory submissions. Oversaw redesign of document management system and simplified document management processes leading to significantly increased user satisfaction. Developed and implemented five-year technology roadmap. Focused on customer service and speed to support the global regulatory organization.

Led multiple teams in the delivery of complex projects designed to drive significant organizational change, through business strategy definition, process improvement, and application innovation.

Grew the Life Sciences practice through the deliver of complex content and document management projects for the Life Sciences industry. With a focus on document design, business process improvement, change management, and application development customers achieved significant savings and increased efficiency across their global document creation and management processes.

Operationally responsibility for a 30 person $4 million production facility, management of key operational improvement projects and sales responsibility for multiple multi-million dollar localization customers.

Led the company's West Coast expansion. Pioneered early efforts to establish partnerships with both traditional online media companies.

Focused driving organizational change through activity based costing and business process reengineering projects. Delivered multi-million dollar savings across the Graphics Management division's managed print partnerships.