Michael Roy Email & Phone Number

Chicago, Illinois, US

Vancouver, Washington, US

Mackin's Auto Body - Salmon Creek Achievements and responsibilities included:.Writing between 4 - 6 detailed estimates a day and capturing 85% of those as jobs.Maintaining a high customer service score of at least 98%.Excelled at handling my 7 accounts which are as follows: State Farm, Liberty Mutual, SafeCo,USAA, Met Life, Farmers, and AmFam.Hit record.

Using CCC to write detailed and accurate estimates for customers.Handled the Allstate, State Farm, Nationwide accounts while maintaining a great workingrelationship with our DRP partners.Produced $100,000.00 - $125,000.00 in total sales each month.Documented vehicle damage and condition by taking meticulous notes and photographs.Trained internal staff.

Vancouver, Washington, US

Calculated damage and claim values with CCC, Mitchell, and Autotex..Presented and clearly explained insurance policy options based on clients' needs and goals.Promoted client retention through high-quality service and follow through.Conducted 4-7 inspections on damaged vehicles daily and generated accurate estimatedcosts for repair work.Documented vehicle.

Using CCC to write detailed and accurate estimates for customers.Handled the Allstate, State Farm, Nationwide accounts while maintaining a great workingrelationship with our DRP partners.Produced $100,000.00 - $125,000.00 in total sales each month.Documented vehicle damage and condition by taking meticulous notes and photographs.Trained internal staff.

Pleasanton, California, US

Chevy Chase, MD, US

Writing between 6 to 13 detailed estimates per day for customers at different body shops.Keeping customers well informed on each stage of the repair process.Strong focus on customer service, and maintained a 89.8% Customer satisfaction rating.Saved GEICO over $90,000.00 a year by appropriate management of severity with body shopestimates.Tracked.

Randolph AFB, TX, US