Michael Roy Email & Phone Number

Kansas City, Mo, Us

Austin, Texas, Us

Kansas City, Missouri, Us

Kansas City, Missouri, Us

Kansas City, Missouri, Us

Kansas City, Missouri, Us

Seattle, Wa, Us

- Remote access management and Console routers, IPMI, BMC.- Working with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies.- Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers.- Network Equipment Installation and Configuration.- Server host troubleshooting, hardware replacement- Working with Cisco IOS, NX-OS, JunOS.- Working with redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity.- Inventory Management, Hot/Cold Aisles and Data Center Security.- Collaborating with other teams within the company or outside to solve service availability- Working with procedures to ensure cost effective solutions are used and also working on improving - existing procedures.- Working with 3rd party vendors and contractors.- Assisting Network teams in troubleshooting network equipment- Working on 24x7 on call shift rotations.I have been involved in the new Frankfurt Data Center Cluster launch in October 2014. I have worked with a great International team to make sure the Amazon standards are met in the new cluster.Involved in development projects, growing AWS' footprint in Frankfurt to meet the customer demands, deploying new hardware, networking equipment and new capacity.Involvement in local and global availability projects to guarantee the SLAs for our customers. Working on cluster-wide projects for process improvement and development.Hire and Develop The Best - actively involved with the Recruiting team with Technical interviews for growing the global DCO Team - conducted interviews for our teams in Mumbay, London, Frankfurt.

Duluth, Us

Apply technical knowledge, incident management, patch/security management, enterprise design, project management, and customer relationship management for the Installation Management Command (IMCOM) Europe Region HQ.Provide technical expertise in the following subject areas: Microsoft Windows Server, Windows 7, Active Directory (AD), Internet Information Services (IIS), Structured Query Language (SQL), Cisco Unified Communications, and Video Teleconferencing administration at a region level.Support a headquarters staff of approximately 300 personnel, with regards to Active Directory object management, file system access, Windows 7 desktop support, Voice Over IP (VoIP) support, global video and audio communication, and network administration.Support Region Information Assurance program by assisting in generating NIST artifacts directly associated with the Tennant Security Program; validate network security posture through patching and software hardening.Serve as the senior Video Teleconference agent with the responsibility for coordinating conferences both for the unclassified and classified networks. Support H323, H320, and SIP end points throughout Europe. Directly support 10 Cisco EX90 units, and 11 Cisco C40 end points. Indirectly support 60 EX90 units, and both Polycom and Cisco endpoints throughout the IMCOM-E footprint. In addition, provide support and coordination with USAREUR’s VTC hubs across Europe. Lastly, serve as a point of contact for DISA Video Services – and coordinate global video telecommunications.Coordinate, create, support, and schedule conference calls through Cisco Unified Call Manager.

Randolph Afb, Tx, Us

TDC-ICAP Sys Admin:Install, configure, and maintain hardware and software of $10M of theater deployable voice communications systems and infrastructure suite. Responsible for ensuring 24/7 network access to remote sites for joint forces. Various equipment configuration and installations done on Promina multiplexing systems, Cisco routers, Cisco switches, Firewalls, Network encryption devices, JRE server, ADSI server, and Harris tactical radios. Specialized software included TBMCS Spiral 1 & 3, Falconview, JaDocs, mIRC chat, and Air Traffic Order processing software.Unit IMO:Prepare, distribute, and maintain plans, instructions, guidance, and standard operating procedures concerning the security of network system(s) operations. Provide leadership and direction to personnel by ensuring that IA security awareness, basics, literacy, and training are provided to operations personnel commensurate with their responsibilities. Provide customer support for software, network hardware, and voice/data needs via BMC Remedy and local web-based ticket tracking systems. Ensure that IA and IA enabled software, hardware, and firmware comply with appropriate security configuration guidelines, policies, and procedures.

Randolph Afb, Tx, Us

Integrates, operates, monitors, secures, and controls the physical (wired, optical or wireless), data link, network, and transport layers of garrison and tactical Communications-Computer Systems (C-CS) encompassing local and wide area networks, end-to-end telecommunications and circuit switching systems, long-haul circuits, and the Global Information Grid (GIG). Performs, coordinates, and supervises their design, configuration, operation, restoration, and improvements. Analyzes their capabilities and performance, identifies problems, and takes corrective action. Operates cryptographic equipment. Fabricates cable assemblies. Performs C-CS quality control and trend analysis. Directs and makes operational adjustments to C-CS equipment. Conducts on-site and remote management practices in accordance with security policies.

TS/SCI position for multi-classification environment as sole Client/Server Admin for Intelligence unit and spec ops regional task forces. Daily admin of Centrix, JWICS, NIPR/SIPR, NATO Secret, ISAF Secret, NSA, and NGA systems.Primary duties: Administration of Web/Sharepoint, Exchange, and C2 systems/services. System admin functions consisted of server backups, Sharepoint site modification and user control, VMware, scripting, active directory and user account control, exchange server migration, troubleshooting, archive data restoration, packet capturing utilities and general troubleshooting. Secondary duties: Network and VoIP troubleshooting, Tanberg VTC maintenance, configuration, bridge troubleshooting, and scheduling, specialized and general software deployment, remote aircraft feeds/systems display and configurations, computer imaging and hardware troubleshooting, technical documentation, remote coordination with centralized network offices, and inventory account management.

Lead Site Manager for all Long Haul Communications.Primary Duties: Managed commercial and DoD circuit leases, controlled site communication activation/deactivation in accordance with user needs/usage, periodic review of lease status and costing information, troubleshooting and installing: external/internal analog and digital voice hardware, air traffic control circuits, HF circuits in support of POTUS, DSN voice switching systems, fiber/copper data inks, multiplexing equipment, modems, channeling/timing equipment, AC/DC power equipment and redundant power systems, FaCIT server, and various peripheral devices. Additionally, provided extensive project management and logistics support/tracking. Professional coordination and task planning with external agencies such as DISA, FAA, DHS, CACI, INOSC, AFNOC, Commercial providers, and other site technicians at remote locations worldwide. Handled activation/deaction of secure Iridium phone systems, INMARSAT terminals, unit worldwide calling capabilities, site surveys, and contractor needs/requirements for completion of project tasks.Additional Duties:Provided extensive training for colleagues, subordinates, and end/local network users, Equipment /tool inventory programs, HAZMAT control, Implemented corrosion control program, component and hardware replacement.

Bachelor Of Applied Science In It - Security Emphasis, It Security

Bas Management & Computer Information Systems, It

Associate Of Applied Science, Electronic Systems Technology