Michael Royall Email & Phone Number

Wallingford, Connecticut, United States

Cornwall Bridge, Connecticut, United States

New York, New York, United States

Leadership & IT Operations-Report to director and lead team of ~12 network/systems engineers to support 30+ clients (2.5K+ end users) on systems planning, design, configuration, security, integrations, deployment, and network infrastructure-Implement and manage cloud solutions for clients in creative, hospitality, education, finance, ad/production, design.

New York, New York, United States

-Advised, trained, and mentored IT engineers on best practices, processes, workflows, and client engagement strategies, appropriately aligning technology with business goals/objectives and increasing client productivity and ROI-Managed team of engineers delivering fleet management (Jamf/Intune), cloud infrastructure, and hybrid office solutions and lead.

Greater New York City Area

-Managed technology services, site infrastructure, daily operations, and initiatives to support 100+ employees for global ad agency with 7 offices, supporting the agency’s creative mission-Managed annual IT budget of $800K-$1M and collaborated with Global Director of IT to allocate technology spend across hardware, licensing, SaaS, audio visual (AV), on.

Brooklyn, New York, United States

-Collaborated with managers to develop service team and enforce standards/regulations for personnel, administration, and food, establishing restaurant culture and consistently generating positive reviews for service-Forged relationships and negotiated with 20+ vendors, reducing costs 20-40% and improving monthly cashflows-Prepared monthly forecasts/budgets.

New York, New York, United States

-Worked closely with owner to oversee operations and staff, achieving $2.5M in annual sales for 2 locations-Buildout, open, and manage the new Manhattan location from inception to completion

New York, NY

-Designed solutions for client systems, applications, data center, servers and storage, desktops, network, and telecom-Managed and reporting on allocation of IT budgets ($3M - $5M in client budgets) -Established IT service strategy/project management framework and developed portfolio of services for 60+ clients -Led team and enhanced culture for 4-7.

New York, NY

New York, NY