Michael Ruben Brizuela Email & Phone Number

New York City Metropolitan Area

• Supervised a team of twenty providers as the point of contact, ensuring medical emergencies were promptly responded to, and patients' well-being was upheld with dignity, ultimately fostering a cohesive and productive.
• Achieved 99% data completeness by managing ongoing data tracking to collect patient health information, records of patient care, and track organization medical inventory, effectively streamlining organization workflows
• Implemented quality assurance and resulted in a 25% reduction in errors from previous years by upkeeping patient medical notes utilizing the ParaTrack database

New York City Metropolitan Area

• Client: Pursuit for Peace
• Participated in a marketing externship focused on crafting a paid search campaign, employing Google Ads Manager for campaign creation, implementation, and evaluation
• Oversaw client accounts while proactively adjusting them to ensure the success of the Google Ads search campaign in line with predetermined performance objectives
• Delivered essential discoveries and suggested improvements to clients and relevant parties

New York City Metropolitan Area

• Analyzed patient data to develop systems that ensured patients' healthcare appointments and medication adherence, resulting in a 15% improvement in compliance
• Managed program enrollments and referrals, optimized the intake process and administrative workflow, and advanced quality health programs, increasing enrollments by 20%
• Provided financial reporting support, ensuring accurate and up-to-date data for decision-making communications network through NYS DOH reports

Greater New York City Area

• Developed and implemented medical service plans for twenty-five patients, reducing missed appointments by 40%
• Coordinated patient logistical planning and improved patient adherence by 30% through effective health education and coaching
• Created and maintained detailed spreadsheets for tracking daily service outcomes, enhancing the validity of data used for program evaluation

Greater New York City Area

• Facilitated referrals and network communications efficiently, ensuring smooth care coordination for 40-65 clients, generating accurate monthly data entry reports
• Improved office efficiency through effective data tracking and document management
• Advised over 16 agency partners to boost program enrollment by 65% while providing logistical support in medical facilities, governmental agencies, and community-based organizations

New York, New York

• Prioritized a dynamic attitude towards a diverse clientele in a high-volume environment.
• Demonstrated knowledge of product information to exceed over 120,000.00 USD in annual sales.

Digital Communication And Media/Multimedia

Bachelor Of Arts - Ba, English Language And Literature, General