Experienced Team Lead QA Automation Engineer proficient in Java, Jira, GitHub, SQL, and Trello. Led a team in developing automated tests, coordinating testing efforts, analyzing results, and reporting. Provided training to new team members and implemented process improvements.

- Analysis of the needs of the market and different CA consumers;- Building a development strategy for franchisee partners;- Strategic and operational management of existing franchisee partners;- Development of new sales channels;- Building: unit economics, P&L;- Fulfillment of targets Cash flow;- Assistance in building a team of franchisee partners (teachers, mpps, ROPs, marketers) for the school of programming;- Conducting weekly meetings with partners, and setting SMART goals to meet the goal;- OKR planning;- Developing sales funnels, and working with them (full development and analytics of funnel stages);- Consulting on the current business of the partners, in the field of schools it (EdTech);- CR, CAC, CPA, CPO, ROI, CPC my credo;**Case**.Implemented a company based Accelerator business:115 participants in total:- 98 - Owners;- 10 - Managers;- 7 - ROPs;Results:- +75% - Increased backlog sales (seasonally);- +336% - Increased demand for missing positions (under delegation);Implemented:- P&L;- Unit Economics;- DSR;- Delegation;

- Managing the sales and marketing department of a cruise operator;- Development of the tour operator's strategic B2B policy;- Formation of key partners of the company;- Formation of a loyal base;- Creating a base of partners of the company;- Creating, planning and implementing a set of measures to promote the company in the partner network (organization of events, open meetings, business breakfasts, promotional tours, negotiating with LPR, creating promotion ideas, the implementation of ideas, creating various activities to attract the attention of the public, the development of actions with major federal companies, sales training for directors, creating a franchise);- Creation of a training center on the basis of the company for the partners of the agency network;- Creating a franchise existing network (working out the unit economy, the formation of demand, implementation and realization on the basis of existing agencies);- Implementation of a set of measures to work with partners;- Analysis of the market and competitive environment;- Organization of measures to increase sales;- Conducting the work of the b2b sales segment of the network's partners;- Development and motivation of sales in agent networks;- Monthly trainings and seminars for directors of partner companies;

- Building a sales and marketing department;- Participation in the development of strategic agent policy of the tour operator;- Formation of the main partners of the network;- Creating a base of agent network;- Creation, planning and implementation of a set of measures to promote the tour operator in the partner network (organizational activities, open meetings, business breakfasts, trips, negotiating with LPR and the first persons of companies);- The implementation of a set of measures to work with partners;- Analysis of the market and competitive environment on the subject of research:1. general information about the company2. Scaling: franchising3. marketing4. Product of the company;5. Positioning on the market;- Formation of reports and analysis of sales results;- Organization of measures to increase sales;- Maintaining b2b sales segment;- Involvement of key agent networks;- Development and motivation of sales in agent networks - Maintaining and supporting b2b/b2c;

- Direct supervision in building the sales and marketing department;- Formation of achievable kpi for employees of the department;- Participation in the development of strategic agent policy of the tour operator;- Formation of key partners;- Creation of base of clients / partners;- Creation, planning and implementation of complex activities to promote tour operator in agent network (Organizational activities: open meetings, business breakfasts, famping, negotiating with LPR);- Implementation of a set of measures to work with B2B partners;- Market and competitive environment analysis;- Generating reports and analysis of sales results;- Organization of measures to increase sales;- Conducting the work of b2b/b2c sales segment;- Involvement of key agent networks;- Development and motivation of sales in agent networks; Maintaining and supporting b2b/b2c sales;- Bringing the company to the market of affiliate programs (attracting webmasters);

Head of customer service:- Creation of the call center team;- Attracting new clients;- Negotiating with clients of the service;- Support of clients from the beginning of the work to conclusion of contracts and further maintenance of networks;- Solving complex problems (errors in payments, system integrations, etc. technical issues regarding operation of the payment system);- Development and implementation of bonus programs for the clients of the service;- Drawing up and maintaining reports on the company's employees;

Account Manager- Attracting new clients;- Working with individuals/agencies/freelancers;- Work with visa referrals;- Concluding contracts;- Development of bonus programs for b2c market;- Participation in promotional tours;- Knowledge of sales market;- Knowledge of directions;- Identifying tourists' needs;- Maintaining and supporting tourist database;- Solving complex non-staff tasks;