Michael Ruffolo Email & Phone Number

Des Moines, Iowa Area

Manage 12 direct reports in 3 discplines - JAVA/J2EE application development, IVR application development and database administration of corporate and 3rd party databases (DB2, Oracle and MySQL). Project Management of key enterprise and infrastructure projects. Contributing member of management-group responsible for the creation and deployment of a corporate Project Life Cycle.

Manage 2 professional office buildings in downtown Dallas.

Manage all facets of the small business ownership for home delivery of The Dallas Morning News. Responsibilities of the business are to deliver daily newspaper based upon service level standards set by the Dallas Morning News, increase circulation, maintain collections and respond to customer service calls within the assigned district. Duties include training carriers, daily preparation for home delivery, create and mail invoices, customer service to customer base, etc.

Various positions from Applications Developer, Technical Lead, Sr. Project Manager and Sales Specialist / Channel Manager (LATAM).Sr. PM - managed projects for Top 10 clients. Both domestic and international customers. Led teams of 3-35 direct or indirect (matrix) staff. Duties included liasion between professional services, account management and salesChannel Manager - New position created to develop indirect sales channels and technology partnerships for the Latin America… Show more Various positions from Applications Developer, Technical Lead, Sr. Project Manager and Sales Specialist / Channel Manager (LATAM).Sr. PM - managed projects for Top 10 clients. Both domestic and international customers. Led teams of 3-35 direct or indirect (matrix) staff. Duties included liasion between professional services, account management and salesChannel Manager - New position created to develop indirect sales channels and technology partnerships for the Latin America division. Focus was to compliment direct sales force efforts, define local product support and gain market exposure in targeted countries Show less

Responsibilities initially were as a customer support representative. After EDS sold the Action200 product and software rights, I worked with the international team to prepare SSL, Ltd. in England for their new product. Once completed, I was transferred to EDS internal system development area.

Product maintenance for credit card cash advance product used in casinos and racetracks.

Creation and maintenance of various warehouse applications such as order entry, back order systems, stock location and other maintenance applications for 9 regional Radio Shack warehouses.