Michael Russo Email & Phone Number

Cranston, Ri, Us

Cranston Ri

Thielsch Engineering, Inc. is a professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specializes in failure analysis, engineering design, process optimization, and condition assessment, and they are experts in implementing solutions for any type of engineering challenge. Our engineering services are supported by a full range of… Show more Thielsch Engineering, Inc. is a professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specializes in failure analysis, engineering design, process optimization, and condition assessment, and they are experts in implementing solutions for any type of engineering challenge. Our engineering services are supported by a full range of QA/QC services including metallurgical, environmental, nondestructive, and construction laboratories along with experienced field service personnel ready to provide rapid response to customer requests.-Responsible for repairing and troubleshooting computers and servers-Configuring New Users and Groups into Microsoft Active Directory-Maintain the Network with Microsoft Active Directory -Create users E-mail through Exchange Management Console and Powershell -Strong understanding of Lotus Notes and Microsoft Office (2003-2013) -Trained to use Exchange Server 2010 Management Console and PowerShell.-Experienced with creating users for VPN and troubleshooting login issues.-Use of Remote Desktop and PC Anywhere to maintain remote offices. -Install drivers and troubleshoot issues for software and hardware -Configure a Domain environment with the use of Nortel Hardware -Frequently utilize Goto assist/Team Viewer to help employees in remote areas-Responsible for keeping an inventory spreadsheet on all IT related equipment-Accountable for documentation for all related IT software\hardware\server installs Show less