Pro Wireless Solutions is a leading wireless technology company specializing in Telecommunication Services, Internet, Fleet Telematics, and other technology services. We Co-Sell with partners in the DMV area to understand customer needs and provide a carrier-agnostic tailored solution. We offer a variety of CPO devices, Routers, Cameras and Installations.

Managed and expanded a portfolio of mid-market accounts to grow revenues. Developed and implemented strategic account plans that drove customer satisfaction, account retention, and revenue growth. Introduced new products and services to clients to increase overall product adoption rate. Consistently achieved and exceeded sales targets. Built strong relationships with key decision-makers, influencing purchasing decisions and contract renewals. Leveraged deep understanding of T-Mobile’s offerings to propose tailored solutions to customers’ unique business needs. Coordinated with cross-functional teams to ensure seamless service delivery and issue resolution. Conducted regular business reviews to evaluate account performance, identify opportunities, and make data-driven recommendations. Participated in industry events and networking activities to increase brand visibility and generate leads. Utilized CRM tools to document account activities, forecast sales accurately, and optimize sales cycle

•Successful track record of achieving monthly, quarterly, and annual volume and revenue targets by understanding T-Mobile’s solutions and market strategy to sell to new and existing clients.•Oversee 4 territories in the DMV area with over 300 accounts generating over $100,000.00 in revenue month over month.•Assess the customers’ needs and challenges to better understand their pain points and provide the right solutions.•Schedule virtual/In person meetings and present product demos to drive new logo deals or upsell opportunities.•Develop and maintain strong customer business relationships throughout and after the entire buying cycle.•Attending networking events, conferences, and other professional events to understand different industries and customer needs.

Developed and implemented comprehensive digital marketing strategies for SMBs to bolster online presence and customer engagement. Conducted thorough market research and competitor analysis to identify opportunities for business growth and differentiation. Leveraged SEO techniques to enhance website visibility and organic traffic. Managed PPC campaigns across Google Ads and social media platforms, optimizing advertising budgets for maximum impact. Implemented effective email marketing campaigns to increase customer retention. Utilized web analytics tools to monitor and analyze website performance, offering data-driven recommendations for improvements. Provided training and support to SMBs on use of social media platforms for business promotion.

Oversaw portfolio of key accounts, nurturing customer relationships to ensure high levels of satisfaction and loyalty. Developed and implemented strategic account plans, offering tailored solutions that met clients’ specific business needs. Collaborated with cross-functional teams to deliver exceptional service, resolving issues promptly and efficiently. Managed contract negotiation processes, balancing needs of both the company and clients for mutually beneficial agreements. Stayed abreast of industry trends and competitor activities, utilizing these insights to inform account strategies and maintain competitive edge.•Sold a broad range of print technology hardware, managed IT software, and managed print solutions software within a territory.•Oversaw a book of business with over 200 accounts generating $60,000.00 in revenue month after month.•Managed sales funnel process through successfully closing including identifying and developing 50+ leads per week.•Entered customer data into CRM within a requirement to maintain a 30/60/90-day funnel with a 40/60 ratio of new/current customers.•Negotiated contract terms and service agreements to meet sales quotas and adhere to client budget constraints.

Oversaw sales operations across multiple locations, ensuring alignment with corporate objectives and targets. Developed and implemented strategic sales plans to drive revenue growth and market penetration. Built and mentored high- performing sales team, fostering culture of excellence and continuous improvement. Collaborated with cross-functional teams and stakeholders to ensure seamless service delivery and customer satisfaction. Stayed abreast of industry trends and competitor activities, using this knowledge to inform sales strategies and maintain competitive edge.•Promoted role of District Sales Manager in March 2017, showcasing exceptional leadership and dedication.•Revolutionized district operations by overhauling operation manuals, training programs, and job descriptions for enhanced efficiency.•Conducted rigorous assessments of 5 retail store locations monthly, pinpointing areas of improvement and ensuringoptimal conditions.•Orchestrated harmonious balance between company profitability, sales growth, and market share by keeping keen eye on current data operations and trends.•Fostered high-performing team, utilizing effective direction, motivation, and discipline to inspire success.•Championed recruitment, hiring, and onboarding processes for district, maintaining healthy work environment reflected by low turnover rates.

•Portrayed exceptional leadership qualities by motivating the store staff in attaining sales quotas and exceeding $30,000 in gross profit within a one-month timeline•Increased sales by 23% to help our location become ranked the #1 store out of 35 locations for nine months concurrent •Organized and executed sales training for staff to help increase the quality of sales and customer service, which allowed us to consistently achieve over 95% in customer satisfaction and build our pipeline of repeat customers•Developed new clientele by maintaining outreach with surrounding businesses to inform them of our products and services•Overachieved sales quota by at least 10% on a consistent basis

•Assisted customers with billing inquiries or equipment upgrades while resolving customer needs and increasing sales revenue•Co-led the B2B group to create a pipeline by asking probing questions to uncover additional sales opportunities•Maintained a high percentage for customer retention by exceeding expectations and providing excellent customer service•Consistently ranked in the top 5 for sales in the North East Region for Sprint Dealers•Disassembled devices changed charging ports, screens, motherboards, and harvested parts for later use•Manually programmed phones to activate and performed slate tests