Michael Ryan Carpenter Email & Phone Number

United States

Business OwnerFounded on a passion for all things tech and driven by a desire to enrich the lives of others, Computer Carpenter empowers others as a dynamic force to promote community in a digital world. Our journey is fueled by a commitment to delivering not just websites, or tech goods and services, but to advancing the community and lives of those around us. We will achieve this through a positive and collaborative approach to build up those we encounter however possible and attain success together.

Canton, New York, United States

● Manage Audio Visual Systems, Operations, and Staff to ensure effective company communications● Update and maintain Cisco, PaloAlto, Servers, Switches, and various networking equipment● Provision and maintain hardware and virtual machines necessary for operations● Update on-premise and Azure Active Directories along with Microsoft Exchange● Support corporate end-user needs for licensing, software, and hardware via CorpIT support channels● Identify, develop, implement, and manage solutions for complex technilogical needs

Canton, New York, United States

● Supervise online sales marketing channels and provide performance analysis to stakeholders leveraging Google Analytics and various third-party partner ● Manage direct-to-customer DealerVoice channel to foster positive relations and provide consumer insights for product development consideration based on channel analysis● Design and investigate software interfaces to improve customer experience ● Work collaboratively across departments to assess and identify areas for product improvement ● Provide quality assurance through intensive testing and documentation of product changes

Tacoma, Wa

Digital Consultation & Publication Services for Independent Business Owners and Authors.● Administrate cloud-based servers for domain emails websites● Develop, maintain, and revise client and company websites to ensure their security and functionality● Meet and exceed the needs of enterprise clients through honest consultation, review of company procedures, identification of opportunities for improvement, and implementing success strategies ● Facilitate digital and physical publication/distribution services for writers

725 Kapiolani Boulevard, Suite C205, Honolulu, Hi 96813

● Lead an international support team responsible for client support and the onboarding of new accounts ● Create and conduct training programs for incoming clients and employees in person and via telecommunication ● Provide product consultations for enterprise clients, and members of the development, management, support, and sales teams with supporting materials and training to ensure team success and PCI compliance ● Develop and implement processes for product development, client onboarding, support, and sales ● Resolve elevated issues that may require database management, reporting adjustments, or development

39 Hotel Street, Honolulu, Hi 96817

● Create custom libations and a warm welcoming environment to uphold high standards expected from the establishments patrons● Distribute payouts and manage drawer totals and reconciliation● Manage bar functions, personnel, guests, and any other tasks associated with effectively maintaining the business● Train incoming personnel to effectively participate in operations

1467 South King Street, Honolulu Hi 96814

● Educate potential and existing customers/workers on various products and services that Mobi PCS has to offer ● Identify and troubleshoot elevated technical issues in cellular and broadband services that could not be resolved by other employees before elevating issues to network engineers if necessary. ● Ensure the successful completion of day to day operations ● Train incoming personnel to be proficient in the use of Captivator, MMS, Houdini, RSD, handsets, and other cellular related software and hardware● Develop and provide Android training seminars for customers new to the operating system

1200 Ala Moana Boulevard, Honolulu, Hi 96814

● Attend to the guests and ensure a positive dining experience● Perform daily duties and account for each shifts sales totals.● Train incoming personnel

1610 East Sixth Street, Tucson, Az 85719

~ Maintain a clean environment and assist customers with purchases and requests~ Train incoming personnel to properly perform their duties as employees~ Close out prior days totals, balance the books, order merchandise, and report to the corporate office

Education record

High School Diploma With Endorsement

Activities and Societies: ~ Advanced Placement Courses ~ President of the German Club ~ Section Leader of the Low Brass section.