Michael Ryker Email & Phone Number

Columbia, South Carolina Metropolitan Area

Performed manual testing on three web and one mobile app-based products, dealing with health, dental, and pharmacy insurance, including positive, negative, regression, and smoke testing using Agile methodology.Executed and validated automated scripts for web-based products.Multi-tasked working on multiple efforts with multiple teams at the same time, coordinating and communicating with each to ensure deadlines and deliveries were met.Created and maintained text matrixes for different efforts that were used by QA and Customer testers.Translated product requirements and acceptance criteria into test cases.Report, monitor, resolve and retest defects until they reach the quality standards defined in the initial SRS using a standard SDLC framework using HP Quality Center and Microsoft Azure.

Greenville, South Carolina, United States

• Performed manual testing on three web-based products, mainly dealing with learning management, including smoke, regression, and new content testing.• Worked and coordinated with testing teams based in the USA and eastern Europe using Hybrid Waterfall / Agile methodology to manage and deliver solutions and create test scenarios.• Created and maintained test cases for all the products.• Translated product requirements into test cases and test scenarios.• Report, monitor, resolve and retest software components until they reach the quality standards defined in the initial SRS using a standard SDLC framework in a continuous deployment pipeline using GitLab.• Markedly increased company morale and comradery by sharing carefully curated, safe for work memes.

Columbia, South Carolina Metropolitan Area

Greater Detroit Area

The Cash Management division of NCR is a global leader in cash cost optimization software for financial institutions and retailers. They manage cash for hundreds of thousands of ATMs, branches, vaults and retailers around the world. Its cash cost optimization software uses complex statistical analysis to help financial institutions and retailers optimize their cash requirements and reduce costs associated with cash handling.Responsibilities:* Performs front end System, Regression and Verification testing on a suite of six web-based Java programs in an Agile environment.*Uses JIRA and Kayako software to enter and track defects.* Installs and update programs in test environments using Websphere.* Uses SQL queries to test data on the backend of products.* Uses Excel and SQL Test scripts to assist in Validation testing.* Works with large data sets and complex data bases provided by Clients.* Provides Support and assistance for Customers.

Durham, North Carolina

Insomniac is an independent video game developer that creates games for the PlayStation 3, the Xbox 360 and Web Based platforms with world wide distribution.Responsibilities:* Performed Regression and System Testing on PlayStation and Web Based games.* Created and maintained dozens of Test Plans and Test Case Designs for each game throughout the production cycle.* Created and maintained Documentation for each of the major Features in each game. * Reported over 5,000 bugs to the developers using the DevTrack software.* Created and distributed new Builds to Publisher QA Team.* Assisted in the hiring processes for all Contract QA members.* Trained and led Contract QA Team on a daily basis.* Participated in Project, Creative and QA meetings.

Durham North Carolina

Funcom is an independent game developer that creates and supports multiple Massive Multiplayer Online Roleplaying Games (MMORPG). They have developed and published over 25 game titles across multiple genres and platforms.Responsibilities:* Vetted and edited all Team submitted bugs to ensure clarity and accuracy.* Created QA Training Manual for proper Testing and Bug Reporting Procedures.* Developed and installed new training methods for new QA employees.* Led the creation and implementation of a new QA Team in Montreal.* Led a Team of 12 QA Testers.* Performed Regression and System Testing on QA Tools, Billing and Marketing Websites, Facebook Applications and MMORPGs.* Reported over 3,000 bugs to the developers using JIRA and Bugzilla software.* Created and maintained over 50 Test Plans and Test Case Designs.* Created and maintained Feature Documentation.* Assisted Customer Service with user reported Technical issues.* Participated in Project, Company and weekly QA meetings.

Masters Of Divinity

Computer Science, 3.8

Registered Nursing/Registered Nurse, 4.0

Education record