Michael S. Email & Phone Number

Remote

Denver, Co

Denver, Co

Greater Denver Area

Project Manager

Evergreen, Co

Assistant Vice President, Service Delivery Consultant, PMO – Bank of America 2014 - 2018 Supported as a Business Project Manager the Business delivery of a horizontal enter-prise wide Application Production Services Capability. This was designed to improve operating efficiencies to align over 5,500 associates and over a thousand supporting applications. Chosen as one of three Senior Business Project Managers to run Transformation Program activities - 5,500 associ-ate internal consolidation  Provided high level program leadership to help lead Executives from across the world in meeting tight delivery timelines and milestones in developing resource and migration plans Developed one on one weekly cadence with workstream executives which  Defined and designed project and organizational plans to support (7) workstreams in managing over 500 applica-tions migrations and almost 3,000 supporting personnelResponsible for leading implementing large, highly visible infrastructure projects with aggressive timelines for speed to market for infrastructure project within the Bank and Merrill Lynch environment  Strategic Business Partner and IT Relationship Manager to the Line of Business for complex Global Wealth Man-agement Programs Strong ability to translate Business Requirements to different Lines of Businesses and partner groups Communicates effectively with Executive community and recognized for clear and concise messaging Recognized for Reduction of project timelines to implement large scale projects – “Speed to Market” Rated as one of two top rated IEs in an organization of 40 service delivery consultants that delivers high visibility projects to our internal customers  Mentoring Development – developed first training presentation now utilized across entire organization – allowed PMs to take on projects 50% quicker (4 weeks to 2 weeks) with our mentoring and training program

Richmond, Virginia Area

Developed a scalable and flexible program that allowed over 5,000 Capital One associates and contractors to migrate their laptops with zero down time across the United States and Canada. The new migration program that I created include all facets of Business, IT and Finance processes, procedures and applications and was formally adopted across Capital One for all future migrations 0% downtime of remote users – previously, Remote Users had to travel to a Capital One site to migrate their lap-tops to new operating systemsCreated first mobile Configuration center from 15 to 5 days – dropping wait time by 75%Enterprise Savings: over $600,000 in travel savings to Capital One

Richmond, Virginia Area

Managed a team of 35 Project Managers. Following a merger with two major online banks, developed a completely new IT program, including policies and procedures for consolidating bank closures across the US. Created and led the command center for each consolidation and made recommendations on resource allocation to company executives. Cut project timeline for each bank consolidation by 22% within the first 6 months Created the concept of the command center and won executive approval to develop and lead a centralized unit that could coordinate up to 25 branch closures simultaneously.Reduced footprint by 65 branches in one year; reduced customer attrition by 43% of target; improved on deposit attrition targets by ~$130MM; and increased associate retention by 24%.Demonstrated ability to create a strategy and new organization, and win the support of a wide range of executives to ensure successful implementation. Developed project schedules with parallel work streams and integrated systems that ensured on-time delivery within scope while also saving $55k in labor cost

Richmond, Virginia Area

Managed (6) managers and their teams. Served as Communication Manager and Senior Program Manager to develop a full program for integrating IT and Business systems for Chevy Chase and Capital One Banks. Developed program schedule and $15.2MM budget for six conversion work-streams involving 100 associates sav-ing over $400,000 in equipment costs. Saved over $100,000.00 of contract work by optimizing internal resources

Richmond, Virginia Area

Managed the LaSalle Bank data center conversion and relocated two data centers. Developed the entire program and managed all aspects including budget, scheduling, hiring of project teams, resource allocation, and driving results. Managed six major vendors (EDS, Avaya, IBM, SUN, Verizon and AT&T).

Northern Virginia Area, Richmond, Va Ara

Managed 12 Network Analysts and three network vendor contracts. Recruited to lead an IT Executive Support Team to ensure 24/7 home office and international travel connectivity for the CEO and COO