Michael S. Email & Phone Number

Denver, Colorado, United States

• Promoted into the role of Physical Security Specialist in the District of Colorado Judicial Security Unit where I manage and ensure the safety and security of 7 federal courts and 31 federal judges throughout the state.• Awarded three monetary performance awards over two years, for outstanding performance.• Obtained equipment and became certified as the district’s PIV Registrar, and Activator, saving personnel time and money from traveling an hour away to the next nearest facility.• Certified as FAC-COR-I, participating in a $400k court security upgrade project, $300,000 USMS expansion project & upgrade project, and $100,000 court services expansion project.• Purchase Card Holder for the Judicial Security Unit, responsible for all credit card purchases up to $10k, as well as requesting funds for reimbursement of small and large projects over $10k.• Security consultant to the Courts, and liaison for the USMS, for a nation-wide multi-million-dollar USCH Hardening project to upgrade infrastructure against domestic terrorism and civil disturbances.• Rebuilt the access control system, coordinating with courts and USMS to register personnel for building access; designed & issued professional access cards; and developed a user SOP.• Researched, acquired, and installed an electronic key system for the management of all keys held by the USMS to include restricted electronic tracking of key checkout that greatly improved site security.• Initiated and served as SME for the installation of an Area-of-Refuge communication system in a high-rise courthouse, providing a means of communication for those trapped in an evacuation emergency.• Established relationships with building maintenance & management becoming the liaison between USMS and GSA for building/space maintenance needs, coordinating repairs and projects that concern security matters.

Arlington, Virginia, United States

• Working as part of a Communications Center team through both telework and in-person facilitating communications between Deputy U.S. Marshals and other law enforcement agencies. We also provide assistance to Law enforcement agencies nationwide and internationally with the confirmation and capture of fugitives using various criminal information software.• Received two monetary performance awards over two years for Outstanding Performance.• Received a promotion from GS-9 to GS-11.• Competitively applied and accepted as a protégé, to the Department of Justice Mentorship Program• leading to acceptance to a position that promoted me to GS-12 as a Physical Security Specialist.• Evaluated and analyzed processes and proposed improvements, with technical advice on change and• implementation to senior leadership, that increased the effectiveness of workflow for the Center.• Awarded the USMS Director's Award, as part of a team, for excellence in service to the USMS in• providing 36894 calls for service.

National Capital Region

• Worked in an Emergency Operations Center managing CBRNE threat emergencies for the federal government.• Evaluated existing work center conditions and proposed and implemented changes for advanced work center lighting, saving the customer over $1400 a year in utilities costs.• Conducted studies and analyzed specialized software, then provided guidance and critical input for improvement modifications for more efficient business use.• Supervisor and liaison for a work center remodel, directing and supervising construction crews, multitasking to provide hands-on work when crews were short, minimizing center down time.• Analyzed and implemented changes to SOP’s resulting in more efficient and effective response to emergencies as well as increasing operational effectiveness and positive outcomes of training.• Received a monetary performance bonus and salary increase for above and beyond performance in involved projects and implementing process improvement strategies.• Trained new personnel and current personnel when changes were made, while working with stake holders and 3rd party testers to develop performance standards for EOC personnel.• Maintained calm critical communications and situational monitoring with federal agencies under extreme conditions during a national crisis.• Became the liaison between work center personnel and company management providing understanding of work center and company policies and procedures.

Arlington, Va

• Worked in multiple positions which included managing routine and emergency police, fire, and EMS radio communications, receiving routine and 911 calls, and performing teletype duties for 2 major airports.• Obtained state emergency dispatch certification• Obtained state and national certification as a law enforcement database operator

Washington Navy Yard, Dc

• Worked in a multifunctional position to provide and manage emergency (911) communications to dispatch police, fire, ems, and other non-emergency services for naval installations in the Mid-Atlantic region• Relied on as the center’s SME in computer and radio software/hardware technical troubleshooting.• Certified internationally as an emergency medical dispatcher providing the dispatch center an added service not previously offered to 9-1-1 callers.• Investigated and evaluated existing work center conditions then proposed and implemented changes for an advanced work center lighting scheme saving the customer over $1400 a year in utilities costs and improving the general health of the work environment.• Evaluated and analyzed current processes, then proposed and implemented process improvement to organize dispatch records for 5 installations resulting in faster response by dispatchers.• Trained 3 new personnel to perform dispatch functions independently.

Redmond, Wa

• Worked in 2 multifunctional positions to manage security communications, fire and security alarms systems, cameras, and triage routine and emergency calls for all Microsoft Corporation sites across the Americas.• Commended for the management of two separate domestic terrorism extortion attempts.• Commended for managing daily operations while also managing a campus mass casualty drill.• Received company-wide ‘Employee of the Quarter’ award for superior performance.• Evaluated existing operational policy, then proposed and implemented process improvements creating more efficient performance for business needs, improving technology, and methods of communications.• Recognized and consulted as the SME in dispatching functions, as well as records and information management for the security department.• Developed, modified, and maintained policies and procedures for dispatch, and trained two new personnel.

Corpus Christi, Tx

• Worked in Pediatrics, Military Medicine, and ENT clinics performing outpatient clinical technician duties such as triaging patients, taking vital signs, and performing medical treatments.• Responded to medical emergencies in the hospital and around the base, including a flight line.• Maintained and acquired supplies for assigned clinics.• Proposed and implemented changes to clinic facilities to accommodate a higher patient load.• Headed up the start of a new clinic in the hospital to include facility design, acquiring equipment, hiring staff, and then managing the clinic

Fort Meade, Md

• Worked in Medical Records, Sick Call, Pharmacy, Urgent Care, and Occupational Health clinic triaging patients, taking vital signs, performing medical treatments, and occupational health assessments.• Responded to several medical emergencies within the assigned building.• Maintained and acquired supplies for assigned areas.• Developed and maintained a database system to track personnel, medical records, and status• Developed procedures for a new sterilization machine, and trained 30 other staff members, saving over $1500• Awarded two commendations for outstanding contributions as a volunteer• Awarded the Joint Service Achievement Medal and the Navy Good Conduct Award

Great Lakes, Il

• Naval Recruit Training – Basic military training to include fitness, military discipline, code of conduct, and military duties.• Hospital Corps School – Basic principles and techniques of patient care and first aid procedures, anatomy & physiology, pharmacology, emergency medical intervention, outpatient and in-patient clinical procedures, short and long term patient care, and health standards and inspections.• Field Medical Service School – Advanced medical techniques as it applies to the combat environment, to include: emergency medical intervention, and emergency surgical procedures.

Associate Of Arts - Aa, General Studies, 3.9

Dept. Of Labor Occupational Safety And Health 30-Hour, General Industry Occupational Safety And Healthv

Topics covered: Introduction to OSHA Managing Safety and Health Walking and Working Surfaces Exit Routes, Emergency Action Plans, Fire.

Multiple Certificates, Crisis/Emergency/Disaster Management

Certifications Obtained: -EOC Management & OPS -Decision Making and Problem Solving -Effective Communication -Incident Command System -ICS.

Mulitple Certificates, Fire & Rescue Operations

Certifications Obtained: Firefighter I & II Firefighter Survival & Rescue Emergency Vehicle Operator Vehicle & Machinery Rescue Confined.

1 Semester, Criminal Justince

Criminal Justice

Military Certification (Diploma), Medical Technician And Basic Nursing

Topics Covered: -Anatomy and Physiology -Fundamentals of Patient Care -First Aid Equipment, Supplies, Rescue, and Transportation.