Michael S. Email & Phone Number

Oakland, California, United States

* Responsible for insuring operational security, compliance with HIPAA security regulations, and providing security training and assistance to the organizations staff.* Conduct bi-annual risk assessments and manage the implementation of security controls.* Responsible for technology infrastructure and end-user support in a heterogeneous network environment serving 150+ users, 100+ clients, 10+ servers, and two physical locations.* Moved organization from an ad-hoc technology infrastructure to planned, standardized, and automated systems.* Helped grow organization more than four-fold over 6 years, integrating new office facilities and new organizational programs seamlessly into existing IT infrastructure.* Managed help desk staff and developed end-user and systems administration documentation.* Trained and supported end-users off all skill levels.

* Program manager for technology implementation and support services, providing technical assistance to more than 30 non-profit organizations in and around the Bay Area.* Project manager for the Healthy and Secure Computing campaign, developing a desktop security training program, including curriculum and training materials development.* Supervised consultants providing services to clients in the field.* Responsible for developing scopes of work for projects, in conjunction with clients and other CompuMentor staff.* Authored articles on technology administration and management for TechSoup.org, CompuMentor's non-profit technology web portal.* Technology consultations, including assessment of technology, development of technology management plans, technology implementation plans, and technology project management, network and server installation, documentation of systems, and user training. * Clients range from very small arts organizations to state-wide human services collaboratives.

System Administrator for a mixed Solaris, Linux, Windows NT/95 and Macintosh network. * Primarily responsible for configuring and maintaining Solaris and Windows NT servers that provided network services including WWW, FTP, NFS, Sendmail, Exchange, DHCP, WINS, automated mailing lists, statistical computing and network backup. * Also responsible for building and maintaining web pages for department and faculty, providing desktop support for 50 users, and conducting one-on-one and group training sessions.

Bachelor Of Arts (B.A.), Psychology

Education record