Michael S. Email & Phone Number

United States

New Castle, De

Accounts Receivable- Reduced DSO from 55 days to 40 days- Established an automated monthly collection notification process- Developed a Key Account Payment Accountability plan- Cash Application team maintained daily posting to bank reports (checks, credit cards, and ACH)- Collection team maintained DSO in their respective business units; 3rd party collection agency, attorney, and bankruptcy filings- Credits, deductions, rebates managed daily with the Service department and customer communication- Managed discontinued account collection in-house, Management• Manage two departments (Finance and Customer Service) with a total of 10 employees• Strengthen the department by cross training staff, documenting processes/procedures, and partnering with service, sales, and operations departments• Support company audit/financial reporting requirements by following policies and procedures • Developed Standard Operating Procedure training manual for all critical functionsProject Management- Developed autopayment and webportal payments resulting in over 12% of customer payments processed and posted automatically• Partnered with organizational leaders to align our processes- Sales – Strengthened the new account setup process to ensure our partnership begins positively- Service – Provided tools they can use to manage account through the entire life cycle with the goal of reducing turnover- IT - Enhanced customer invoice and statements to make is easier to pay timelySpecial Projects• Managed company-wide Quarterly Theme based on reducing Days Sales Outstanding- Cross-functional Team designed a Casino Theme to educate and excite the company to reduce DSOInsurance and 401k Administrator- Managed the Workers Comp, General Liability, and Building & Facility Insurance- Assisted employees with 401k loans, distributions, and hardship withdrawls

Dover, Delaware Area

- Managed cash operations process for the Firefly Music Festival- Managed staff that trained and supervised 100+ employees

Dover, Delaware Area

• Developed and maintained the department that encompasses all aspects of the accounts receivable process (billing, collections, credit, cash, financial reporting)• Recommended product purchase and vendor location planning for the concession and merchandise departments based on analysis of their financials, inventory turn, and profitability• Instituted electronic billing and EFT standards that have resulted in improving an already strong DSO by 15%• Improved departmental adaption in a changing environment by cross training staff, documenting processes/procedures, and partnering with sales and operations departments• Established and maintained quality control process that has resulted in 99.9% error-free transactions• Developed Sarbanes-Oxley documentation for department; zero deficiencies within all aspects of the department

Dover, Delaware Area

• Responsible for the contract and insurance verification approval process for all merchandise vendors attending Dover’s NASCAR eventso Includes over 20 different vendors representing over 100 locations (trailers, tents, kiosks)• Responsible for parking and setup of all vendor locations in coordination with the Operational Management Team• Responsible for the commission cash collection process following Dover’s NASCAR events

Wilmington, Delaware

Contract assignment through Randstad Finance and Accounting• Managed a staff of seven charge back reconciliation advisors• Assisted Director of Account Reconciliation with staffing efficiencies during the merger with Bank One• Streamlined internal procedures by working with various internal departments• Developed production standards that increased efficiency• Provided cross training for the staff

Greater Philadelphia Area

Various short term projects with various companies• Improved accounts receivable billing processes and procedures• Improved company DSO

Atlanta, Ga

• Team was responsible for resolving the deductions and overpayments of all military accounts • Facilitated the transfer of all military accounts from the Norwalk, CT office to Atlanta, GA• Decreased open deductions from $600K to $150K by working with the Billing and IT departments to resolve billing issues • Responsible for maintaining EDI data integrity• Ensure only accurate financial documents are sent to customers (Georgia Pacific uses SAP)

Atlanta, Ga

• Promoted from the Accounts Receivable Administrator position • Reduced the Over 30 A/R balance by 79% from over $5.8M to $1.2M within 6 months of being hired• Interim Accounts Payable Manager• Facilitated the transfer of the AR and AP functions to the Atlanta office when the North East office was downsized• Super User status during the system conversion from Dataflo to SAP• Performed an integral part in the Security Council responsible for creating and implementing system security (SAP)• Supervised the customer master task force with the goal of revamping and streamlining systems files

Kennesaw, Ga

• Promoted from the Accounts Receivable Processor position (Philadelphia, PA)• Coordinated a department of between 10-15 accounts receivable processors that handled approximately two million in monthly revenue • Provided financial reports and recommendations to the Director of Patient Billing Services• Developed and Implemented a Quality Control Plan which increased accuracy of AR application from 90% to 99%.

Bs, Business Administration

Worked part time at Pathmark Stores (20 – 30 hrs per week) to pay for college.

As, Business Administration

Education record