Michael S. Email and Phone Number

- Maintain the projects budget and make sure the job is completed on/under budget - Prioritize job tasks in the "critical path" to ensure proper job site workflow between multiple trades - Manage job site materials to reduce delays in production, unanticipated material costs and maximize usable material already on site.- Work with GC Superintendents and Project Managers on RFI's and change orders to ensure accurate budgeting- Directly responsible for all work produced by subcontractors and provide quality control over finished product- Teach training classes on forklift/manlift operation to subcontractors - Hold "toolbox talk" safety meetings for the subcontractors on a weekly basis- Supervise the safety of subcontractors and ensure they meet OSHA and job site requirements at all times- Supply the GC Super a "punch list" with prioritized items following the critical path and ensure completion in a timely manner - Train new hire employees on blueprint reading and field application

- Sustained old relationships between clients and collegiate athletic programs in their game-day brochures- Prospected for new business

-Hold daily meetings to discuss fleet logistics and sales trends with branch/area managers-Train new hire employees how to use the computer system -Coach new hires how to sell effectively and educate them on the different sales techniques-Handle customer disputes on a daily basis and make sure the customer always leaves completely satisfied-Organize the office to facilitate our daily work-Manage our fleet of cars; growth, distribution to other stores, oil changes/tires, pick-up's and drop-off's, as well as making sure we have enough cars to fill our reservations while accommodating walk-ups and insurance tickets ACCOMPLISHMENTS-Won MVP for the region in the month of June, while my branch won the Branch Spirit award the same month-Was first in the area for sales in June, and 7th in the region-Went to an elite showcase for sales with other winners from across the region -My first month of work, my branch set a record for the area for customer satisfaction, with 95/100 customers leaving completely satisfied-In July, the branch's fleet growth set another record with a 51% increase

• Listened to a wide variety of customers and catered to their specific needs• Developed knowledge and sales skill in the always developing mobile electronics market• Trained in questioning techniques in order to sell the right product to the right person

• Coordinated with other employees to efficiently serve customers• Assisted with banquets, weddings and special events• Communicated effectively with customers to establish a professional but friendly relationship

• Aid with coordinating, set up of various meetings, weddings and conferences• Work with all client needs/requests and provide customer service