Michael Steven Dunagan Email & Phone Number

Scott Afb, Illinois, United States

- Assist with the following activities Install, configure, and troubleshoot server systems (i.e., Windows, Linux, Appliances).- Work with the team and Lead Engineer to identify, assess, and present options for meeting the functional and technical requirements, which may include hardware and/or software.- Help with the Management and configuration of VDI environments.- Document and enforce hardware standards.- Willingness to learn how to manage and maintain IP addressing schema.- Works with the team to performs security hardening, patching and server certificate updates.- Works with Cloud technologies.- Perform other tasks as directed by Lead Engineers or Project Manager.- Provide transparent and regular status updates in requested format.

Jefferson City, Mo

- Research, prepare and disseminate news releases, articles, web-based material and photographs on Army personnel and activities-Gather information for military news programs and publications within your unit and around the ArmyDevelop ideas for news articles- Arrange and conduct interviews- Write news releases, feature articles and editorials- Conduct media training- Research, prepare and disseminate information through news releases and radio and television products- Perform as writer, reporter, editor, videographer, producer and program host in radio and television productions- Maintain assigned equipment, vehicles and generators

Jefferson City, Mo

- Research, prepare and disseminate news releases, articles, web-based material and photographs on Army personnel and activities-Gather information for military news programs and publications within your unit and around the ArmyDevelop ideas for news articles- Arrange and conduct interviews- Write news releases, feature articles and editorials- Conduct media training- Research, prepare and disseminate information through news releases and radio and television products- Perform as writer, reporter, editor, videographer, producer and program host in radio and television productions- Maintain assigned equipment, vehicles and generators Earned the reputation as a crucial member of the organization by remaining vigilant, resourceful and flexible. Accomplished stand-out levels of output. Inspired colleagues to excel and advance by offering encouragement and assistance. Established new ways of addressing old problems.

Scott Afb, Illinois, United States

- Consult with users to identify current operating procedures and to clarify program objectives. - Analyze and develops computer software possessing a wide range of capabilities, including numerous engineering, business and records management functions. - Service Level 1 and 2 assistance working with three levels of Subject Matter Experts (SME). - Analyze information requirements. - Evaluate analytically and systematically problems of workflows, organization, and planning and assists Senior Computer Systems Analyst and the Lead Computer Systems Analyst to develop appropriate corrective action.

St Louis, Missouri, United States

- Assist members by managing inbound and outbound calls to expedite home delivery of their prescription medication. - Educate members on which offerings and plans best fit their lifestyle.- Research issues on benefits coverage with pharmacists and doctors' offices and provide guidance to members about medication coverage.-

Greater St. Louis Area

- Implement initiatives towards strategic marketing of BHS's products.- Identify prospects through research and internet discovery.- Conduct telephone and email outreach to increase brand awareness and market presence.- Create customer reports for internal and external use to evaluate history and opportunities. - Coordinate and schedule phone conferences, on-site meetings and Mobile Showroom products.- Actively participate in weekly Business Development team meetings.- Prepare and print communication including but not limited to literature, presentations, company bulletins, and letters. Improved our organizational mission and departmental standing. Enhanced operations and procedures. Streamlined processes and actions. Reduced inaccuracies and inefficiencies. Boosted quality, productivity, creativity and support. Raised morale, standards and integrity.

Chesterfield, Missouri

- Write blog content- Engage potential customers on social media- Create targeted marketing messages- Use technology to deliver email marketing campaigns and mobile messages to customers- Monitor Google AdWords and Analytics campaigns Achieved optimal levels of personal performance and accomplishment. Excelled in delivering work that achieved results. Consistently produced effectiveness. Always exceeded the norm with respect to volume, output and quality.

Greater St. Louis Area

- Maintain a professional and courteous relationship with customers and co-workers.- Use product information and available resources to educate customers and assist them in making smart product selections that are right for them.- Participate in learning and development activities such as daily store meetings and all other training provided by The Vitamin Shoppe so that customers can better serviced.- Collaborate with the store team to support and achieve the goals of the store and The Vitamin Shoppe.

Greater St. Louis Area

- Conduct service appointments with members which includes body fat analysis, nutritional counseling, proper use of fitness equipment, proper form of exercises, etc.- Advise members on ways to achieve their fitness goals.- Develop individualized exercise programs consistent with our members’ personal fitness and exercise goals.- Continually monitor and assist members to ensure proper form is used when performing exercises.

Greater St. Louis Area

- Prepares marketing reports by collecting, analyzing and summarizing data.- Write blogs on a per project basis.- Coordinate and deliver email campaigns.- Ensure that messages are supportive content are consistent with marketing strategies.- Manage other projects that need attention on a per project basis.- Assist with a range of hands on projects to include; writing letters, database entry work and more.- Edit videos.- Create and post to social media sites such as; Facebook, LinkedIn and Twitter and supervise social media outreach.- Create, deliver, edit and optimize marketing materials to include, brochures, sell sheets, postcards and more.- Design marketing collateral using the Adobe Creative Suite. Accomplished more output with fewer resources. Created innovative strategies that resulted in higher productivity and efficiency. Avoided lost time and lost productivity by focusing on program goals and outcomes. Enhanced departmental workflow and work product quality.

Greater St. Louis Area

- Managing and utilizing social media outlets to increase brand awareness.- Recruit and manage other members of the team.- Distribution of promotional materials, chalking, and other general marketing activities. - Use of Salesforce1 CRM software to keep customers up to date on drop offs and pickups.

Greater St. Louis Area

- Setting up and staffing station events and remote broadcasts.- Conducting on-site contests.- Promote a positive station image and facilitate listener interaction.- Handling marketing promotional giveaways and perform some in-office clerical duties.

- Ongoing technical and marketing support.- Market research of potential clients.- Update lead tracking/ contact database.- Email product information to potential clients.- Aid in development of sales process.

Greater St. Louis Area

- Promotion of events through various outlets (social media, flyers etc etc.)- Design event flyers - Assist in the completion of projects- Maintain relationships with current sponsors and seek out prospective sponsors

- Conduct market research to track down new leads, - Gather and put together solid lead lists- Work with each region team to pull together contacts that are easily accessible for periodic “pings” with marketing material, e-mail campaigns, etc

Fenton, Missouri

- Tend to the animals and their needs- Maintain cleanliness of the kennels - Assist customers in their needs such as giving tours, answering questions, and assuring them their pet is in quality care.

Greater St. Louis Area

- Maintained cleanliness of various departments.- Ensured that the inventory aisles were presentable and clutter free.- Assisted in bigger projects such as packing or sorting items whenever they would come in.

Arnold, Missouri

- Stock shelves to create an organized, welcoming and efficient experience for customers- Assist customers in answering questions, product recommendations, and locating items.- Learned to work under pressure on hectic days like the third and fourth of July.

Greater St. Louis Area

- Obtained valuable skills such as responding quickly to the needs of elderly residents as well as conflict resolution. - Trained four new employees and ensured they knew how to properly go about the job routine. - Bussed tables and served food to the elderly.

Bachelor Of Arts (B.A.), Advertising And Marketing Communications, Graduated

Activities and Societies: Tau Sigma National Honor Society Delta Upsilon Chapter Marketing Communications Club Cru Encounter

Certificate, Graphics/Web Development

Associate Of Arts (A.A.), General Education

Activities and Societies: Phi Theta Kappa Xi Zeta Chapter