Michael S. Lyons Email & Phone Number

Alexandria, Va, Us

Silver Spring, Maryland, United States

Connecting organizations nationwide to workforce solutions and top talent to exciting opportunities.

Virginia, United States

Developed and executed a national consultative sales strategy against enterprise prospects representing the entire Kelly product portfolio including Staffing, MSP, RPO, BPO and SETT. • Increased the number of new national opportunities in the sales pipeline, effectively drove the opportunities through the funnel, to a closed contract.• Exceeded 2021 Gross Profit Goal by 24% • Exceeded 2022 Gross Profit Goal by 113%• Owned and was accountable for the entire sales cycle while coordinating and engaging support from appropriate internal stakeholders to execute strategies when necessary.• Created sales plans to grow market share differentiating Kelly against competitors to acquire new enterprise business. • Collaborate closely with pricing and finance to develop profitable solutions. • Worked with client leads/verticals on account expansion and new business opportunities within enterprise accounts by developing and presenting new solutions.• Initiated and drove senior level engagement from Kelly. • Worked closely and consulted with partners in operations, product groups and support groups to leverage Kelly’s capabilities and close sales.

Washington, District Of Columbia, United States

Responsible for increasing client base, revenue, and profitability for the Mid Atlantic, North Carolina and Tennessee markets for contract, contract to hire and direct hire legal staffing solutions. • Led all business development efforts between the company and all prospects and customers within identified markets. • Worked daily with the candidate development team to determine market pay rates, bill rates and strategy for pipelining high level and in demand positions. • Developed sales funnel by leveraging existing customer relationships and identified new prospects through cold calling, independent research, and networking.• Developed and executed business strategies to achieve short and long term goals. All business goals were met in 2020 and 2021. • Built and enhanced the company’s public profile at virtual events, speaking engagements, and appropriate social media messaging.

Washington, District Of Columbia, United States

Director of Sales & Operations for the legal staffing division of Kelly Services which offered legal staffing solutions to law firms, corporations, and government entities. • Responsible for day-to-day management activities as they related to: Recruiting, Sales, Financial Management, Client Service and Delivery, Knowledge Management, Administration, Technology, and Facilities Operations. Managed and monitored financial results against plan and budget.• Managed and motivated a team of employees to perform at a high level by defining clear expectations, delegation, training, empowerment, coaching, recognition, corrective action, career development, and creating an environment in which employees could achieve their full potential. • Maintained sales funnel by identifying, securing, and developing new business across all product lines which included temporary, temp to hire, direct hire and document review services. • Established and ensured the consistent execution of a sales strategy that would identify, develop, and close new clients who met or exceeded financial and operating metrics and were consistent with our overall business strategy.  Law firm client developed and closed with annual revenue of $2.6M  Developed and closed two E-Discovery clients with annual revenue of $7.6M and $2.0M.• Developed a strong pipeline of potential opportunities for significant and sustainable growth. • Built and cultivated key customer relationships to identify and leverage new business opportunities. • Responsible for the entire operation of 6 permanent project centers (460 total seats) as well as multiple modular centers as needed. • Responsible for executing the day-to-day management activities of review facilities and overseeing the non-legal and tactical aspects of running the department. • Tracked and monitored the achievement of program goals and SLAs, financial performance, service delivery, recruiting and retention, business retention, and business growth.

Washington, District Of Columbia, United States

Responsible for the entire operation of 4 permanent project centers (120 seats) as well as multiple modular centers as needed within the Mid Atlantic market. • Managed a team of recruiters, business development representatives, and support staff to ensure goals and client expectations were met and exceeded. • Negotiated and executed contracts and SOWs with Corporate Legal Departments and Law Firms. Negotiated and executed agreements with multiple vendors that supported the activities of our project centers. • Promoted brand awareness as the best-in-class staffing solution at all venues, including sales calls, industry meetings, trade shows and conventions. • Developed sales and recruitment strategies to meet the needs of the Mid Atlantic Market and employed best practices to deliver a cost effective and efficient results for clients while increasing profits. • Monitored and managed the operating and financial results against plans and budget.  Exceeded budget by 157% in 2011; 101% in 2012; 105% in 2013; and 195% in 2014.

Washington, District Of Columbia, United States

Responsible for selling legal staffing and outsourcing solutions to a target market of law firms and corporations. • Increased revenue and contribution by establishing and implementing a sales strategy that includes using a consultative sales approach. • Developed a sales funnel through utilizing existing customer relationships and identified new prospects through cold calling, independent research, and networking. • Developed pricing strategy for proposals, analyzed pricing trends related to pay rates, bill rates and expected market trends.

Tysons Corner, Virginia, United States

Responsible for the overall growth, profitability and marketing to multiple vertical markets including but not limited to Legal, IT, Administrative, Healthcare and Finance. • Responsible for determining growth strategy for both commercial and government markets.Assisted in the development of recruitment strategies and screening process for employees and established priorities for staff recruiters. • Developed pricing strategy for individual market segments, analyzed pricing trends related to pay rates, bill rates and expected market trends. • Negotiated and executed client contracts and ensured retention of existing clients.

Washington, District Of Columbia, United States

Responsible for increasing revenue and profitability, and for determining strategy for both commercial and government markets for Legal, Finance, and Administrative staffing needs. • Lead liaison between company and all prospects and customers. • Developed pricing strategy for individual staffing disciplines as related to market pay rates, bill rates and employment trends. • Served as lead liaison between Washington Board of Trade and company. • As part of the management team, collaborated with the Executive team daily to plan and execute an overall growth strategy.  1st quarter production FY 08-09 was at 122% of goal Production increased 240% from previous fiscal year

Springfield, Virginia, United States

Responsible for increasing revenue, profitability, and for determining strategy for both commercial and government markets by offering a full spectrum of nurse staffing solutions to medical facilities. • Managed company’s GSA Contract and acted as lead liaison between company and GSA.• Developed pricing strategy for individual market segments; analyzed pricing trends related to nursing pay rates, bill rates, and expected market trends. • Assisted in development of recruitment and retention plans for nurses. • Collaborated with Executive team to plan and execute advertising plan. Increased Government market by 57% and Commercial market by 123% Increased nursing pool by 43%; retained 97% of existing nurses

Arlington, Virginia, United States

Managed marketing and sales strategy for multiple sales channels including Telesales, Strategic Partnerships and B2B. Served as lead Telecorp contact during transition to AT&T Wireless for Telesales channel. Developed marketing strategies for deployment and ongoing product management to achieve penetration and revenue objectives. • Successfully implemented new Telesales operational structure. Remotely managed Telesales Center with over 50 sales representatives• Managed relationship with company’s largest strategic partnership which contributed over 20% of the company’s gross adds in 4th Quarter 2001.• Led cross functional team consisting of Finance, Legal, and Logistics departments to ensure channel success• Remotely managed B2B channel which included more than 300 representatives throughout an 11-state region and Puerto Rico. • Created and implemented SunCom Business Advantage Plan for medium to large businesses that resulted in 149 new business contracts within 6 months. • Created and implemented SunCom University Plan for top 50 universities and colleges in 11 identified markets.

Falls Church, Virginia, United States

Served as lead contact for Southeast and Capital regions. Responsible for increasing dental revenue and membership, determining market strategy, conducting sales training, and focusing on account retention.• In 1999, increased new dental sales by 60%

Bethesda, Maryland, United States

Contributed to the development of the corporate business plan and strategies. Conducted product and sales training, negotiated client contract renewals, and promoted new account activity. • Continually exceeded revenue goals with $9.48M in 1997, $7.9M in 1996 and $6.5M in 1995

Bethesda, Maryland, United States

Managed team of ten account representatives. Responsible for group profitability and membership growth. Fostered relationships with key personnel with DBP and with clients.

Alexandria, Virginia, United States

Managed company's top government and national accounts (Department of Defense, FBI, FEMA, Circuit City). Negotiated client contract renewals and responded to requests for proposals.