I am seeking opportunities to provide mediation and arbitration services to business disputes. I also provide consulting services to businesses in stress and undergoing change. I am an experienced professional and problem solver with over 20 years of accomplishments in Sales/Sales Management, Business Development, Consulting, Application Development, Technical and Process Consulting, Quality Improvement, and Engineering Management with a demonstrated history of successfully selling to and supporting challenging major accounts. Please note in my resume' that I sold central office switching hardware, software, and services to BellSouth generating revenues in excess of $150 million per year and exceeding all targets. I have a strong background in computer system sales/integration, professional services, central office switch sales, and 3D laser scanning services to include modeling and industrial animation. Extensive work experience is complemented by postgraduate education in Psychology with emphasis in Organization Development, and I have taught Management and Behavioral Science at Kennesaw State University, Kennesaw, Georgia. In my last two assignments with Lucent Technologies, I personally hired people external to Lucent, developed, organized, and managed a new data technology "high performance" engineering team. While in that position, I created Records Assets Management Service (RAMS), which then became a new Lucent corporate service offering. I developed a strategic sales strategy, a RAMS PowerPoint marketing presentation, targeted toward sales teams, and customers. Additionally, I created a customer support team to provide national support for RAMS. I excel in providing solutions to large complex customer organizations and developing solid long-term relationships. I am tenacious, professional, hard working, a team player, and I always meet my objectives.Specialties: 1. Civil Mediation Services2. Organization and business consulting services