Michael Placker Email & Phone Number

United States

Tempe, Arizona

• In this role, I investigate cases across several jurisdictions, coordinate investigative plans, negotiate auto claims, and verify coverage/liability of damage. I've ensured remarkable customer experiences for each.
• Applied knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage, liability, damages of injury (first and third party) and property damage.
• Recognized and reviewed claims requiring specialized handling, including identifying issues that may require the use of independent experts or vendors.
• Delivered a remarkable customer experience to all involved through handling claims involving injury

• During this position, I supported more than 500 employees in all HR functions, including compliance, turnover, correspondence, documentation, and employee morale. I counseled employees on careers, finance, and personal.
• Increased efficiency by 15% based on audit and functional inspection results.
• Coached and advised six department supervisors in employee management skills; motivated and influenced leadership to take accountability of actions.
• Led project to consolidate human resources department in preparation for relocation; completed all movement ahead of schedule.
• Learned government specific HRIS system and trained seven HR Generalists on usage.
• Directed eight-month project to create cooperative training with Royal Australian Army Artillery Regiment Band; managed team of five to develop repertoire with 35 members of other Army; performed for more than 5K.

Fort Gordon, GA

• While in this role, I led a team of six in all HR functions. I defined training requirements, analzyed gaps, issued corrective actions, and managed onboarding process. Accomplishments Included:
• Coordinated training and operations for 80+ personnel; partnered with upper management to ensure all training and mission goals were met to provide best opportunity for success.
• Monitored hundreds of training events and projects to guarantee training standards and organizational goals were met.

Fort Huachuca, AZ

• For this position, I was recruited by senior leadership to ensure SHARP and equal opportunity programs and training were executed within standards. I fostered a professional environment focused on respect and dignity..
• Delivered critical training to more than 500 attendees with 3,000 employees across six-week period on SHARP and equal opportunity topics.
• Oversaw three sexual assault allegation cases in 800-member organization; facilitated all legal, medical, and mental health care required for victims.

Germany; Iraq; Fort Gordon, GA; Soeul South Korea

I worked as a Security Manager for the US Army in 4 different countries; the United States, Germany, South Korea, and Iraq. I was responsible for the planning of the safety and security of the unit personnel and military equipment. I initiated, tracked, verified, and revoked security clearances for each organization using the Joint Personnel Adjudication.

Fort Drum, NY; Germany; Iraq

• Established and maintained new administrative filing system, streamlining the efficiency of the HR department
• oversaw the onboarding process for new employees to the company.
• Assisted in the planning and implementation to consolidate the Human Resources department in preparation for a successful relocation of the company while employed in Germany.

Graduate Certificate: Management & Leadership, Business Administration And Management, General

Master Of Arts - Ma, Theology/Theological Studies

Bachelor Of Arts - Ba, Pastoral Studies/Counseling, Magna Cum Laude

Magna Cum Laude