Michael Sackmann Email & Phone Number

Mississauga, On, Ca

Burlington, Ontario, Canada

• Managed investment properties with approximately 3000 units in Ontario (multiple cities).• Managed financial operations, prepared regular reports for owners, settled disputes, and advertised property to fill vacancies while supporting revenue goals.• Supervised and coached 29 outside staff, monitoring performance goals and providing consistent feedback.• Provided positive customer service to tenants from a range of diverse backgrounds. Helped tenants resolve maintenance issues.• Coordinated and fostered positive vendor and supplier relations during deliveries and when ordering materials for on-site staff. Worked in conjunction with 12 to 15 vendors.• Accountable for researching, contacting, and securing outside contractors. • Presented evidence against tenants at Landlord Tenant Board hearings.• Oversaw accounts payable for supplier payments and negotiated details.• Proactively sought out improvements for smooth and efficient operations. Restructured on-site maintenance and stock rooms. • Managed seasonal work contracts for snow removal and landscaping.• Maintained positive working relationships and motivated onsite staff.• Ensured monthly move-ins were ready ahead of time and met schedules.• Supported onsite staff during holidays and took over for maintenance staff in day-to-day workload.• Worked alongside and trained existing and newly-hired staff on job related tasks.• Trained staff on safety topics, including working at heights, WHMIS, and PPEs.• Coordinated with office staff, paralegals, sheriffs, and fire marshals for evictions and other LTB hearings and matters.• Improved apartment conditions through renovations, including plumbing, electrical, and construction (cabinetry, flooring, painting, removal of walls).• Able to handle large and heavy objects, including moving fridges and stoves, often in units without elevators.• Installed fire and entry doors and removed and installed decking and fences.

• Developed new contracts worldwide and finalized sales of automotive products on a daily basis.• Travelled internationally on a regular basis to meet with clients and ensure sale closure and repeat business.• Exceeded budget goals on a yearly basis by 10 to 20%.

• Performed daily service calls to customer's homes to ensure proper cable T.V. service and followed company policies and procedures to ensure a high customer satisfaction. • Work in a fast paced team environment and developed organization skills.• Maintained customer satisfaction to meet or exceed company standards.

Property Management

Acquiring a degree in Property Management

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