Michael Sage Email & Phone Number

Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Christchurch

I fix things:)

Christchurch

Coordinate resources so all contract commitments are met.Proactively manage relationships with customers and suppliers.Evaluate competitor activity and take appropriate actions.Prepare & present RFI's, RFP's to customers.Maintain and establish systems and procedures to meet contract requirements.

Auckland, New Zealand

My roles within J. A. Russell Ltd were;- Manage the ERP system for 600 users across 68 stores.- Software vendor management.- Design, test, and implement new modules within the ERP system.- Business process redesign.- Liaise with key stakeholders to ensure business needs are understood and delivered.- Issue management, user training and support.Achievements:- Nationwide roll-out of a POS module across our nationwide store network. This involved the training of store and support staff.- Migration and relaunch of a customer website from on premise to a hosted solution.- Implemented test management and change control processes.

Palmerston North

- Managed all of the ICT services, and vendors for 125 users across 13 branches.- Provided support to all areas of the business, and worked in a core management group.- Ensured system integrity.- Line management of IT helpdesk operator and Inventory Controller- Managed the upgrade of the ERP system (Pronto Xi).- Managed the implementation of Phocas BI, and then the transition to Cognos 10 BI.- Designed and implemented a new customer pricing structure.- Administered company website, managed vendor and internal support staff.- Played a key role in the integration of systems into a new parent company; * Configured data to be merged into the main ERP system and website. * Decommissioning of the Stewarts systems. * Liaised with key stakeholders within Stewarts to ensure buy in from staff.

Palmerston North

- Line management of Inventory controller, and price file administrator.- Maintenance of customer and contract level pricing.- General reporting of KPI’s for the management group.- ERP system support and training.

Palmerston North

- Provided support to the Inventory Manager, by maintaining the company Inventory database.- Provided help-desk support in using our ERP system.- Administered the reporting and internal charges for WAN, Landline and Cellular phones.- Maintenance of Customer and Supplier pricing.

Wanganui

- Lead sales and customer relations role in the Wanganui branch.- Responsible for purchasing and stock control.- Maintenance of Customer and Supplier pricing.

Wanganui

- Established an Electrical contracting company that specialized in all types of electrical services.- Sales, marketing and accounting.

Wanganui

- Apprenticeship for four years.- Two years as a qualified electrician. Skilled in all types of electrical services (Domestic, Commercial, Industrial, Security and Access control).- Supplied apprentice ‘on job’ training for new staff.- Operated as the foreman of our company staff for many projects.

Wanganui

- Performed many roles across the factory floor.

National Certificate In Electrical Engineering - Level 4., Electrician

Studied an apprenticeship with ETCO and on the job training with MacEll Maintenance & Electrical Ltd. in Wanganui

High School, Bursary Entrance

High school